Recently I got some queries from many users regarding an error they were facing while trying to open a PST file. The error they are facing is ".pst is not Compatible." Such type of error can be a serious threat to the integrity and safety of your PST file. Such errors should be taken seriously and treated with utmost care, and so I decided to write this blog to solve this problem for our users.
The error ".pst is not Compatible" occurs when the PST file is created in the UNICODE format but trying to open it with the ANSI format email client version. When a user creates a PST with newer versions of Outlook like 2003 and tries to open it with the older versions like 2002 and older. This error shows that the PST you are trying to open is not fit to open due to the wrong format.
As we have discussed, the error PST not compatible occurs while trying to open a UNICODE PST with an older version of Outlook that uses ANSI format. So, it is simple that to tackle this error. For this, you will first need to create an ANSI format file. After you have created a file, you will import all the necessary data from the original PST file to this newly created PST. Once done, it can be opened without facing any error. Let’s know how to do it:
Once you follow the steps mentioned above you will be able to open that newly created ANSI format file with the older version of Outlook. This technique is workable, free and easy to understand, but it is hectic too. In this method, you have to drag and drop every single item from the original file to the new one. This process can be tiresome and time taking, so just in case it is bothering you, you can use the Import and Export utility of Outlook to perform the process.
If you can’t perform the action mentioned above, or you still face the error, that means your PST is corrupt. In this case, you would need to fix your corruption. PST may get corrupt due to many reasons but there are not many ways to fix it. So, we recommend you using Kernel for Outlook PST Repair for the same. This tool repairs severely corrupt PST files in no time and also saves them at a desired location. This tool is so efficient that it has no limitation to the size and the numbers of files, without interfering with the original quality of the file.
In this blog, we have discussed how the users are facing the error ".pst is not Compatible" while they are trying to open a PST file. We concluded that this error was happening due to the format clash between UNICODE and ANSI. Here, we used Outlook 2010 to create a new ANSI format PST and then transferred all the items from the original PST to the new one. If you still get the error, it means the PST file is corrupt and you need to resolve PST corruptions to proceed. For this, we used Kernel for Outlook PST Repair and fixed the PST file and finally got rid of the error.
Read Also: Top 10 Outlook Errors and Ways to Fix Them