Communication tools like MS Outlook are used by many individual users and corporations around the globe. Like other platforms, Outlook also encounters errors and corruption issues such as Outlook Not Responding, and file access denied. One such frightening error that disrupts performance is the Outlook send receive error 0x80070057. It has been reported to Microsoft community by several Outlook users.
This happens when the user clicks on send/receive tab, which can make Outlook client freeze and can also prohibit the user from sending or receiving emails. Moreover, it might even stop you from connecting to Microsoft Exchange. Several users with relatively newer Outlook profiles on Microsoft Exchange server repeatedly encountered this error.
This happens when the user clicks on send/receive tab, which can make Outlook client freeze and can also prohibit the user from sending or receiving emails. Moreover, it might even stop you from connecting to Microsoft Exchange. Several users with relatively newer Outlook profiles on Microsoft Exchange server repeatedly encountered this error.
Causes of error code 0x80070057
You can see the Outlook sending error 0x80070057 when installing or updating your Windows OS, creating a new profile in Outlook, backing up system data, or saving files. Primarily, this error can pop-up during synchronization of MS Outlook with Exchange Server. Following are a few known causes of Outlook sending error 0x80070057:
- Issues with Windows update: When Windows fails to download, install, or complete updates due to anti-virus or other security software.
- Corrupted data files: PST or OST files that have induced corruption or exceed their size limit can show errors like Outlook error 0x80070057.
- Corrupt Outlook profile: If the Outlook profile being used for communication is corrupted, there can be blockages in the communication.
- Issues in account configuration: Configuring a user account with incorrect server settings (IMAP/ SMTP) can prevent connection with the server.
- Low disk space: Due to low disk space on the system, Outlook might show failed file transfers with inefficient SSDs or hard drives.
How to fix Outlook error 0x80070057?
We have provided a few ways to manually fix error code 0x80070057 which are outlined below:
Method 1: App troubleshooter for Windows 10
App troubleshooter is capable of troubleshooting and fixing all issues you might be facing since upgrading from an older Windows version to a new version.
- Go to the Search tab and type Troubleshooting.

- Now, click on System and Security.

- Next, click on Windows update and follow the instructions.

Method 2: Run system file checker (SFC)
System file checker (SFC) is a tool from Microsoft that can repair corrupted files in a Windows installation.
- Go to the Search tab and type cmd.

- Make sure to run the command prompt as administrator.

- Next, type sfc/scannow and follow the instructions.

Method 3: Reinstall Outlook client
There can be instances where the incorrect Outlook installation is responsible for the Outlook send receive error 0x80070057. To avoid this, first uninstall the Outlook client from your PC and then reinstall it to see if it’s functioning properly. Here are the steps:
- Go to the Control Panel and look for Programs and Features.
- Select Microsoft Outlook and right-click to select Uninstall.
- Now, re-install the program to see if it-s properly fixed.
Method 4: Repair Outlook Data files using Scanpst.exe
When there is damage or corruption in the data file, you receive Outlook sending error 0x80070057. To resolve this, you need to repair the PST file. If there’s minor corruption, take advantage of the inbuilt Inbox Repair tool known as Scanpst.exe to repair inaccessible PST or OST files.
For users working with Outlook 365, 2019, and 2016, the location of Scanpst.exe to fix Outlook send receive error 0x80070057 can be found here:
Method 5: Update drivers
Device drivers are often outdated or faulty, resulting in errors during processes. Here’s how to update drivers:
- Go to Search and type Device Manager.

- In the list of all the Devices, choose Disk drives and expand it.

- Click the option Update Driver Software.

Method 6: Run Outlook in safe mode
Try to run Outlook in safe mode to make sure if any faulty add-ins are the root cause behind this error. Follow the steps mentioned below to run Outlook in safe mode:
- Go to Start > Run
- Type outlook.exe/safe in the text box and click OK.

- Next, in the Choose Profile dialog box, choose the default profile settings, and click OK.

- This will automatically open the outlook in the safe mode.

Common mistakes when fixing Outlook sending error 0x80070057
- Making changes in the registry without saving a backup can often result in a non-bootable Windows PC.
- Ignoring the cache accumulated in the SoftwareDistribution folder (which might be corrupted) and running the solutions or restarting the system.
- Performing a chkdsk scan on a drive having severe corruption can make data files inaccessible or damaged, causing data loss.
- Running commands on Command Prompt without opening it as administrator fails to fix the issue or modify the files.
- Considering that the issue is within Windows only, turning off the security software can block the mail deliveries.
Optimize Outlook performance: Repair corrupted PST with an advanced tool
If above-mentioned manual methods fail to fix Outlook error code 0x80070057, now it’s time to consider using a professional tool for this purpose. One such tool is Kernel for Outlook PST Repair. This tool comes jam-packed with impressive features and is equipped with state-of-the-art algorithms. Some of the salient features of the PST repair solution are outlined below:
- Repair highly corrupted, large-sized PST files without restrictions.
- Recover deleted email items with complete data accuracy.
- Can also repair ANSI and UNICODE file format PST files.
- Save recovered PST to DBX, MBOX, MSG, EML, TXT, RTF, HTML, and MHTML formats.
- Can export the recovered PST file to Office 365, email servers and web mails.
Prevention Tips for Future Outlook Errors
Here are some key tips that will help in preventing future errors in Outlook:
- First and foremost solution is to regularly backup data so that you don’t lose crucial email communication in all situations.
- Compress your PST files to reduce the file size, thereby improving the overall performance.
- Disable all the faulty or unnecessary add-ins as they can be a reason for the system crashes.
- Fix the corrupted Outlook profile or create a new one to avoid seeing errors when sending/receiving emails.
- Exit Outlook properly before you shut down your systems to avoid file corruption.
Conclusion
When Microsoft Outlook faces a problem in synchronization with Exchange Server, then Outlook encounters error code 0x80070057. We have provided manual methods to fix this error. However, manual methods come with various drawbacks. To overcome this, we suggest using the recommended Kernel for Outlook PST Repair tool. This is a very versatile and reliable tool to fix corrupted PST files.
Frequently Asked Questions
What are the possible reasons for Outlook error 0x80070057?
Possible reasons behind the error include:
- Faulty hard drive or file system (NTFS)
- Problematic Windows update
- Damaged or corrupt system files (dll, .sys, .exe)
- Insufficient permissions
How to fix Outlook 0x80070057 error quickly?
You can clear the software distribution folder to fix the corrupted PST files:
- Open the Run window and type services.msc and press Enter.
- Go to Windows Update and click Stop to halt the running service.
- Open the location: C:\Windows\SoftwareDistribution
- Delete all the data and restart Windows Update from services.msc.