Are you familiar with the Personal Folders dialogue box that displays messages of the kind 'the file C:\Documents and Settings\User1\Local Settings\Application Data\Microsoft\Outlook\Outlook.pst' could not be found'? Even if you are not, you might have confirmed that it was an Outlook error message, on seeing the .pst extension of the file name. Yes, you are right! It is an Outlook error message. Sometimes while starting Outlook, only this error message is displayed. Upon clicking OK on the error message dialogue box, the Outlook displays Create/Open Personal Folders File dialogue box. (You can try opening a new PST file by clicking Open after typing the name of the PST file in the dialogue box.)
Microsoft Outlook uses PST format to store the copy of Exchange Server messages, contacts, calendar items etc. in the local computer. So working with MS Outlook is entirely dependent on PST files. But error messages like 'the file xxxx.pst could not be found' indicate that the PST file is corrupt. This anomalous behavior of MS Outlook can happen in the following situations:
When the Outlook PST is located on a server that is not available, the user won't be able to access emails, contacts, address book etc. The system administrator can find a suitable solution for this issue after studding the Exchange server infrastructure of the organization.
The corruption of Outlook PST can occur due to various internal as well as external reasons. Corruption of PST files makes them inaccessible with MS Outlook. As a first aid tool to deal with the PST file corruption, Microsoft has incorporated Inbox Repair Tool with the MS Outlook application. So, whenever in trouble with Outlook PST file, you can use the Inbox Repair Tool to fix those issues. If the issue persists even after using the Inbox Repair Tool, it's better to rely on a good PST repair tool like Kernel for PST Repair for quick and complete recovery of the corrupt PST file.
After discussing a bit about Outlook PST not found error, let’s now discuss how to fix it. Below are the solutions that may work in this situation.
Creating a new PST file can fix this issue for you. For this, you will need to create a new Outlook PST file and then make it the default data file. Doing this will let Outlook use your newly created PST file. Follow the below-mentioned steps to do so:
Another way to fix the Outlook PST not found issue is to try repairing Outlook. By repairing the Outlook installation you can actually avoid the chances of having the corrupt files. Follow the below-mentioned steps to repair the Outlook installation:
To fix the Outlook PST not found issue, you can try adding your email account as IMAP. Doing this should solve your issue as when you add your email account as IMAP your files are stored on the server and not on your system. So to configure the IMAP account and store all your data on the servers you need to follow the below-mentioned steps:
Once all done, click on the Next button.
You can fix this error by migrating the PST file to IMAP. The only condition when you can perform this action is when you have configured your account as IMAP. Once you have configured your account as IMAP by following the above-mentioned steps, it’s time to perform this migration. Follow the below-mentioned steps to migrate a PST to IMAP:
Once done, your PST will be migrated to IMAP
Kernel for PST Repair is a third party software tool widely used by organizations across the world to repair of PST files instantly. When the Outlook displays the error message 'the file xxxx.pst could not be found,' it is almost sure that the PST file is corrupt. So you can try PST repair tool without any doubt and recover your corrupt files completely. It works for almost all versions of MS Outlook, and can be installed on Windows systems with minimum system requirements.