Outlook Not Responding Error: Here’s How to Fix It Quickly
Read time 6 minutes
When using Outlook, you may have encountered frustrating issues like unresponsiveness, processing delays, or complete stoppages. These problems can be exasperating for users and detrimental to organizations. In this article, we explore the root causes of these issues and offer effective solutions.
Microsoft identifies several potential reasons behind these problems, and we’ll discuss them in detail.
Among all applications, MS Outlook is known for its complexity and memory-intensive nature, which can occasionally lead to freezing or hanging. To mitigate this, it’s recommended to close other memory-intensive programs before running Outlook on your computer. You can efficiently terminate these programs through the Task Manager, as previously explained.
Outlook includes a built-in repair tool known as Scanpst.exe, designed to mend damaged Outlook data files (.PST or .OST). To utilize this tool, ensure Outlook is closed before proceeding. For Office 365, Outlook 2019, and 2016, you can locate Scanpst.exe here-
(Any version) C:\Program Files\Microsoft Office\root\office16\
For Outlook 2019 and 2016, it can be found here-
After launching the Scanpst.exe application, you will be asked to choose the Outlook data file which needs to be repaired.
Next, a popup box will show you the status of the repair process.
Frequent freezes or hangs in Outlook are often attributed to conflicts between anti-virus programs and add-ins. You can attempt to resolve this issue by updating your anti-virus software. If the problem persists, consider disabling the anti-virus program temporarily to check if Outlook functions smoothly without interruptions.
Clicking on Change will open a Dialog box. Choose the appropriate option accordingly.
If you’ve exhausted all the aforementioned methods without success, as a final option, you may want to explore the use of a dependable third-party software solution like Kernel for Outlook PST Repair. It can repair large sized PST files as it not limited by file size. You can later save the retrieved PST files in various formats such as DBX, MBOX, etc. User can also Export the recovered PST files to Office 365, web-enabled email services, and Exchange Server. Moreover, it can also recover deleted Outlook folder and meta properties of emails such as To, Cc, Bcc, From, Subject, Date, Time, Contacts, Tasks, Calendars, and Journals.
In our discussion, we’ve explored several techniques to address ‘Freeze and Hang’ issues in Outlook. In cases where conventional methods may not yield results, it’s advisable to consider utilizing PST repair tools like Microsoft’s Scanpst.exe or a trusted third-party solution such as Kernel for Outlook PST Repair. Notably, it offers several advantages over Scanpst.exe.
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