Outlook has risen to prominence as a premier email management application due to its versatility in accommodating various types of email accounts, including Exchange Server, Microsoft 365, IMAP, POP, and more. It boasts a comprehensive set of features that enhance email communication, and its robust Exchange support and offline capabilities set it apart as a superior choice among email clients.
Outlook generates two types of data files – PST and OST. While it's possible to manually add data files separately through the control panel, there are instances when Outlook may not support this addition and instead produces an error, preventing the inclusion of the data file.
An unknown error occurred, error code: 0x8000ffff appears on their screens.
The error mentioned above can occur when a user attempts to add a new data file using the Mail application in the Control Panel, which provides an option for adding data files.
Although Microsoft has not given a precise explanation regarding the error, there ca be many possible causes behind the error like the following:
We are going to mention a few hacks you can try to fix this error.
If you find that the Outlook data file that was creating the problem is corrupt, then you need to fix it. There are ways to resolve Outlook PST corruptions, let’s discuss them.
Outlook provides an built-in repair tool called SCANPST.EXE, and in the following steps, we will utilize it. If the corruption is minor, it can often be resolved using SCANPST.EXE. Here are the steps to follow:
After completing this process, your file should be repaired. However, if the corruption was severe and SCANPST.EXE was unable to fix it, you'll need to proceed with the next method to address the issue.
Kernel for Outlook PST Repair is a third-party repair tool capable of addressing various forms of corruption in PST files. This tool effectively repairs severely corrupt single or multiple PST files, without any file size limitations. Simply add the corrupt PST file to the tool, follow the provided instructions, and your file will be repaired in just a few straightforward steps. You can also explore the trial version of the tool to gain a better understanding of its capabilities.
This blog covered the error 0x8000ffff, explaining its nature, causes, and methods for resolution. Initially, we discussed encountering this error while attempting to add an Outlook data file from the Outlook interface. However, if the error persisted, we attributed it to PST file corruption and explained how to address this corruption. We outlined the use of SCANPST.EXE to repair minor corruption and suggested using the Kernel for Outlook PST tool to repair severely corrupt PST files if the initial method failed.