Outlook is a widely used email server because of its efficient and reliable support. Yet, Outlook might come across some unwanted issues. If you're having trouble receiving emails from a specific sender, there are a few things you can do to try and fix the problem. Outlook may be blocking email from that sender for security reasons, or there could be something wrong with the sender's email address. In this post, we'll walk you through a few troubleshooting steps to help get your email flowing again.
Before directly moving on to the solutions, below are some more common reasons why Outlook is not receiving fresh emails:
Here, we will discuss some troubleshooting methods to resolve the issue.
If you're not receiving email from a particular sender, the first thing you should check is your Junk Folder in Outlook. Email from unknown or unverified senders is often routed to the Junk Folder, so it's possible that the message you're expecting is there.
To check your Junk Folder:
If you're having trouble receiving emails from a particular sender, the next step is to check your internet connection. Make sure that your computer is connected to the internet and that you have a strong signal. If you're using a wireless connection, try moving closer to the router.
If your internet connection is fine, make sure that the email address of the sender is correct. If you're not sure, you can try contacting the sender directly to confirm their email address.
Once you've verified that the email address is correct, check your Outlook settings. Make sure that the email address of the sender is included in your list of allowed senders. If it's not, add it and try sending a test email.
If you're not receiving emails from a particular sender, one of the first things you should check is whether your Outlook inbox is full. If it is, you won't be able to receive any more emails until you delete some of the messages that are already in there.
If your inbox is over 90% full, that's probably why you're not receiving emails from a particular sender. To fix the problem, just delete some of the messages in your inbox to make room for new ones.
Facing the Outlook Not Receiving Email from a Particular Sender issue, the user needs to change the email sorting options in Outlook. You can fix the problem by following these steps:
Now, you will be able to see all of your emails from that particular sender in your inbox.
You need to check the Work Offline mode in Microsoft Outlook to look for a solid resolution to your issue. This is the mode that doesn't allow you to send or receive any email.
The blocked user list includes the users that you have specifically blocked from sending you emails. If you are not receiving email from a particular sender, you must check the Blocked User list. To check this list:
At times, you may not receive the emails from a particular sender, it's likely that the email is being caught by a rule in Outlook. To check your Outlook rules:
Clearing your Outlook cache will delete any temporary files that may be causing the email delivery issue. To clear your cache:
If you have a firewall enabled on your computer, make sure that it's not blocking outgoing traffic on port 25. To do this:
Most of the time, the issue of not receiving emails from a particular sender in Outlook often gets resolved with the above-mentioned methods. But if the error persists, you can go for third-party software. One such excellent tool is Kernel for Outlook PST Repair. This tool helps retrieve all the lost, corrupt, and inaccessible data from Outlook. You can fetch all the data without any hassle. The tool also breaks large PST files into smaller sizes for user convenience.
Savior of your Outlook data.