Error 0xc00d36c4 is one of the most commonly reported errors users face while playing MP4 video files on their Windows systems. MP4 is a popular video format used all over the globe. But like other multimedia files, MP4 format files are also prone to corruption.
If you have recently done a major update to your Windows OS, you are most likely to face this error while playing video files (mp4). Some cases might include playing videos from external drives such as USB flash drive or DVD.
There are multiple troubleshooting techniques to fix this error, but before proceeding further, let us first discuss some of the root causes of Error 0xcc00d36c4.
Apart from new Windows updates, several other reasons may cause “Error 0xc00d36c4”. Some of them are:
Usually, this error is generated due to unsupported file format or codec. Therefore, popular workarounds involve either converting the file to supported format or installing the supporting codec. If both methods fail to resolve the issue, there are chances that the video file has gone corrupt and need a repair tool.
Possible fixes for Error 0XC00D36C4 include:
Here, we will discuss each of the above methods in a more detailed manner.
If the existing media player is unable to play the video file, try other media players. VLC is one of the most popular alternatives to Windows and other media player applications. VLC is designed to play almost all formats of video files.
Now, download and install the tool on your computer and launch the problematic video file through the VLC media player.
To launch videos and other media files through VLC, follow these steps:
Step 1: Download the VLC setup from the official website
Step 2: Now, double-click the setup file and follow the on-screen instructions to install the application.
Step 3: Once the application is installed, right-click on the media file and select Open with VLC Media Player.
After successful installation the default interface for VLC media player will look something like this:
If VLC doesn’t work, try other media players like Winamp, QuickTime, KMPlayer, etc.
If you are using an incompatible media player, you may get this error while playing MP4 files. For instance, Windows Media Player (except WMV 12) does not support playing MP4 files and may show you an error when you try to play them.
To resolve this, you must download the required codec packs on your computer. Once you have installed the codecs, you may not face any compatibility issues with your media player while playing MP4 files.
If the media player does not support the existing file format, try converting it to any other file format that can help you play the media file. Use a secure and reliable converter to convert your media files to supported formats.
Sometimes playing MP4 files through external drives may be the root cause of the error 0xcc00d36c4. Try moving those files to a convenient directory on your local drives.
Copy (Ctrl + C) the video files from external drives and paste (Ctrl + V) them in a convenient location on your system.
If you still cannot play the video, try moving the files to the default Windows Music Library. This library can be easily found inside your local disk drive (C drive).
If all the above methods fail to resolve the error, it simply means that the video file has gone corrupt and you need a reliable tool to repair your corrupt MP4 video files.
Kernel Video Repair is the most recommended and reliable tool to repair corrupt video files.
Kernel Video Repair tool is an advanced tool which repairs your corrupt/damaged video files.
With Kernel Video Repair tool, you can:
The tool provides an easy-to-use interface to repair your crashed video files.
Download and install the Kernel Video Repair tool on your computer and follow these simple steps:
Step 1: Launch the tool. Click the Add (+) button.
Step 2: Browse for the folder containing the corrupt videos, select the file, and click Open.
Step 3: Click Repair.
Step 4: Provide a destination to save the repaired video files. Click Preview if you want to have a look at the files before saving them.
Step 5: Click on the Save button to save the file in the destination folder.
Step 6: After completion of the above steps, your repaired video files will be saved to the provided destination.
0xc00d36c4 is a common error faced by Windows Media Player users. With some simple methods, you can easily fix the error. If you are still not able to fix the issue, try Kernel Video Repair tool which is a brilliant solution for all your video troubles.
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