Microsoft Outlook is a trusted email client used by businesses and home users to manage their daily communication tasks. However, sometimes users face an error 0x800ccc92 while sending or receiving mail. This Outlook error blocks mailbox access and rejects login details, which interrupts users' work. If you are also experiencing the same error, then this blog is for you. It covers what Outlook Error 0x800ccc92 is and how you can avoid it with easy solutions.
What is Outlook Error 0x800ccc92?
Outlook error 0x800ccc92 appears when Outlook fails to verify your email login details with the mail server. This issue may stop send or receive tasks and show a message like:
"Receiving reported error (0x800ccc92): “Your email server rejected your login. Verify your user name and password in your account properties. The server responded: ERR [AUTH] username and password not accepted."
It is necessary to fix Outlook error 0x800ccc92 instantly so that it does not restrict you from sending & receiving email messages through Outlook. Moreover, the data that you have in your Outlook becomes unreachable, and Outlook keeps freezing without giving any warning message.
Why does 0x800ccc92 error occur?
These are the most common reasons behind Outlook send receive error 0x800ccc92.
- Incorrect configured settings in Microsoft Outlook.
- When your PST file exceeds the size limit.
- If the POP3 and SMTP Protocol fails, you may expect the same error.
- Malware or Virus attack is another cause of the error.
- If there was a problem with the syncing of MS Outlook and Server.
How to Fix Outlook Send/Receive Error 0x800ccc92?
There are a few methods that you can use to fix the error 0x800ccc92. Make sure to follow them properly.
Method 1. Recheck Password and App Password
First, you should check the username and password of your account. After verifying the information, input the credentials accurately in the fields and try to connect the account again. If there is no other issue with Outlook, there will be no problem in sending or receiving emails.
Note: If you use Gmail, Yahoo, or secure mail accounts, normal passwords may fail. Use the correct password or create an app password.
Method 2. Verify Mail Server settings
Wrong incoming or outgoing server details can trigger login failure. The server settings for the different email servers are different for SMTP, IMAP, POP, etc. So, you can check the settings of incoming and outgoing email server again.
Do a necessity check of these primary settings:
- IMAP / POP server name
- SMTP server name
- Port numbers
- SSL / TLS option
- Authentication enabled
Also, make sure to go with these server settings
IMAP settings for Gmail are:
- Incoming email server – imap.gmail.com
- Outgoing mail server – smtp.gmail.com
- Incoming mail server port – 993 (SSL required)
- Outgoing mail server port – 587 (SSL/TLS required)
POP settings for Gmail are:
- Incoming email server – pop.gmail.com
- Outgoing mail server – smtp.gmail.com
- Incoming mail server port – 995 (SSL required)
- Outgoing mail server port – 587 (SSL/TLS required)
Method 3. Reduce PST File Size
Oversized PST files slow down the Outlook performance and create send/receive issues. It is necessary to minimize your Outlook PST file size by doing these small processes: Archive, Compact, Split, etc.
Archive Outlook mailbox via AutoArchive feature using the below steps:
Step 1: Open Outlook, click on File > Options > Advanced.
Step 2: The Advanced category of Outlook options, click on the AutoArchive Settings.
Step 3: Make all the settings that are required for effective archiving.
Method 4: Create a new Outlook Profile
A damaged or corrupted Outlook profile may block mailbox access. Thus, creating a new profile in your Outlook will allow you to fix Outlook send receive error 0x800ccc92. Here are the steps to create a new Outlook Profile:
Step 1: Open Control Panel and click on Mail.
Step 2: Select Show Profiles and click Add.
Step 3: Enter Outlook Profile name and provide other details to create profile.
Now, your new Outlook profile has been created successfully. Move all your older emails to the new profile and check if the error is fixed or not.
Method 5. Clear Deleted Items folder
Another way of eradicating error code 0x800ccc92 is by cleaning off the Deleted Items folder. For this, in the Advanced category, click the checkbox Empty Deleted Items folders when exiting Outlook and click OK.
Note: You can also use the built-in repair tool, Scanpst.exe, to fix this error if it is due to minor corruption in Outlook data files.
The manual methods to remove the errors have limited capabilities to handle the issue and in case of corrupted or inaccessible PST files, they fail to deliver satisfactory results. So, you must go with an automated PST file repair tool to overcome the limitations of manual methods and effectively deal with corrupted PST files.
What is the best way to avoid corruption in PST files?
As manual methods are not trustworthy in severe corruption cases, utilizing Kernel for Outlook PST Repair tool to fix any Outlook-related errors is the best solution. It comes with an interactive user interface and multiple advanced features to make sure you never experience Outlook errors, such as 0x800ccc92, due to corrupted files. It allows you to:
- Repair and restore corrupted or inaccessible PST files.
- Recover your permanently deleted items.
- Repair your oversized PST file.
- Preview entire mailbox data to ensure data integrity.
Conclusion
Now you know that Outlook error 0x800ccc92 usually appears because of wrong login details, bad server settings, large PST files, or profile issues. You can solve it with the free methods discussed above. However, we recommend that you opt for the professional tool to fix Outlook send receive error 0x800ccc92 if it is due to corrupt files.
Frequently Asked Questions
Q: What causes Outlook error 0x800ccc92?
A: Wrong Outlook password, bad server settings, or PST issues may result in 0x800ccc92 error.
Q: How do I fix Outlook send receive error 0x800ccc92 instantly?
A: Make sure to check the password, verify the server settings, or create a new profile to fix this issue instantly. However, if these methods do not work, try to repair the PST.
Q: Can PST corruption cause error 0x800ccc92?
A: Yes, damaged or corrupted PST files may trigger send/receive issues in Outlook. Make sure to fix corrupted PST files using an advanced tool to avoid such issues.
