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Read time 9 minutes

Summary: Windows Live Mail, a widely used email client, offers support for various email accounts. It faces common errors like Error 3219, 0x8007007A, 0x8000E, and 0x800ccc0f. Microsoft ended support in 2016, but users still rely on it. Solutions include reconfiguring email settings and repairing the application. Ultimately, users may need to transition to other email clients or use third-party tools to convert EML to PST for Outlook.

Today, email stands as one of the most widely embraced forms of communication, with Windows Live offering support for multiple programs such as MSN Hotmail and Windows Live Mail. This platform also facilitates the retrieval of emails from various accounts. Windows Live Mail, a Microsoft-developed freeware email client, empowers users to effortlessly configure their email accounts for seamless communication. It is the successor to Outlook Express on Windows XP, compatible with Windows 7 and subsequent editions, streamlining email management and simplifying message exchange. Nonetheless, akin to many software applications, Windows Live Mail remains susceptible to various errors that manifest through diverse error messages. Despite Microsoft discontinuing support for Windows Live Mail, users persist in its utilization due to its continued availability. In the event of an error, recourse to Microsoft’s support team is not an option.

Errors in Windows Live Mail

Microsoft has cataloged errors that occur in Windows Live Mail (WLM), categorizing them by code, type, and description, each of which may vary as follows:

  1. Error 3219 (0x8DE00005)

    When Windows Live Mail shows Error 3219, it signifies a failure to establish a connection with Hotmail/Outlook or MSN servers for email retrieval. This issue arises when Live Mail is set up to synchronize emails over a secure HTTPS link, suggesting a problem with server connectivity. The root cause of this error typically lies in sudden server updates, rendering Live Mail incapable of syncing with email accounts.

    Many Windows Live Mail users opt for configuring their accounts using either IMAP or POP settings, and these email servers undergo frequent updates. Consequently, when a new update is introduced, WLM may encounter difficulties in synchronizing with the servers.

    Solution to Fix Errors 3219

    The optimal resolution for addressing this issue involves reconfiguring the email servers using Windows Live Mail. You can effortlessly remove and reconfigure your accounts by following the steps outlined below:

    1. Open Windows Live Mail and go to Accounts.
    2. Click ‘+’ icon with @ sign.
    3. Fill in the credentials with the correct user name and password.
    4. Check the checkbox ‘Manually Configure Server Settings.’
    5. Select the server types under Incoming Server Information.
    6. In Server Address, type the server address and port number.
    7. Tick ‘Requires a secure connection SSL’ section
    8. Type server address under the Outgoing Server Information section, and type port number in the port type field
    9. Tick ‘Requires a secure connection SSL’ and ‘Requires Authentication,’ and then click Next
      You’re done! The account will be added to the left pane of Windows Live Mail.
  2. Error 0x8007007A While Sending Emails

    If you encounter the 0x8007007A error in either Windows Live Mail or the Windows 10 Mail app, it signifies an issue with sending emails. This error arises specifically when attempting to send media attachments from OneDrive. While you can send images or albums using SkyDrive, OneDrive lacks this capability, leading to the occurrence of this error. In simpler terms, whenever a user tries to send or receive an email using the Windows Live Mail application, this particular error message is generated.

    In light of the latest OneDrive enhancements, sending emails with attachments has become unavailable, causing them to remain stuck in your Outbox. Fortunately, there exist straightforward remedies to address this problem.

    Solution to Fix Error 0x8007007A

    There are different solutions to this problem, such as:

    1. Delete the message that is causing this error, and then try to send another message
    2. Remove and re-configure your Windows Live Mail account
    3. Send the pictures/images as attached files
    4. Uncheck ‘Create photo email from photo attachments
      Taking these solutions into consideration, you might be able to resolve this error. To get more detail visit: How to fix Windows Live Mail 0x8007007A error?
  3. Windows Live Mail Not Working in Windows 10

    Following the discontinuation of support for Windows 7, the majority of users transitioned to Windows 10. However, individuals utilizing Windows Live Mail (WLM) on Windows 10 expressed frustration over their inability to access their Live Mail accounts. This issue stems primarily from Microsoft’s apparent disinterest in maintaining WLM as a viable option for users. Instead, they suggest their users to export Windows Live Mail emails to Outlook or Office 365, that’s why they developed Windows 10 according to the future requirements.

    Solution to Fix this issue

    Upon identifying the root causes of WLM’s lack of support for Windows 10, we conducted extensive research and carried out experiments to determine the most effective remedies for resolving this issue.

    1. Try to run Windows Live Mail as Administrator in compatibility mode.
    2. Try to re-configure the Windows Live Mail account.
    3. Remove the existing WLM account and create a new one.
    4. Try reinstalling Windows Essentials 2012 on your Windows 10.
      Now, you may be able to run Windows Live Mail on Windows 10.
  4. Authentication Error 0x800CCC0B

    While several email service providers do not necessitate authentication for outgoing messages, Windows Live Mail occasionally mandates separate authentication for outgoing emails as well.

    If you encounter error code 0x800CCC0B, it signifies that your email service provider mandates authentication for outgoing emails as well. In Windows Live Mail, you have the option to manually activate authentication for each individual account.

    Solution to Fix 0x800CCC0B

    Correcting the authentication error in Windows Live Mail is a straightforward process. To activate authentication, please adhere to the steps outlined below:

    1. Open Windows Live Mail and click the Accounts tab.
    2. Select the email account on which you are receiving the authentication error, and then click Properties.
    3. The properties of the email account will be displayed. Now, click the Server tab and check the checkbox “My server requires authentication” under Outgoing Mail Server section, and then click OK.

      By taking this action, you’ll activate both incoming and outgoing email authentication, ensuring that you won’t encounter the error in the future.

      Typically, the email service provider utilizes the incoming mail’s username and password to authenticate outgoing emails. However, if this is not the situation, proceed with the following steps:

    4. Click the Settings button.
    5. The Outgoing email server properties section will appear on the screen. Here, check the ‘Log on using’ option and provide the account name and password for outgoing mail (don’t forget to check the box Remember password.), and then click OK.

    After configuring the outgoing email settings, try to send an email and see if the error still exists or not.

  5. Error 0x8000E Failure of connection to the Server

    When you update Windows 7, you may come across an issue of the inability to send or receive emails. Actually, this error indicates the failure of connection to the server. Microsoft has given many explanations for the causes of this error and their respective potential solutions which we are discussing below:

    • Incorrect Date/Time settings

      Solution: Update the settings of the Date and Time of your computer.

    • Improper registration of DLL Security certificates

      You might not have registered DLL required by the WLM in your Operating System.

      Solution: To register DLL properly using a command open Command Prompt and type regsvr.

    • Maybe the Firewall is stopping WLM from sending or receiving the mails

      Though Firewall on your computer is purposed to stop the running of illegitimate apps and its update may also stop the running of WLM.

      Solution: Change the settings of the Firewall to support WLM.

    • Incorrect entries in the host file

      Including inaccurate entries, such as an incorrect server address in the host file, can impede the email communication of Windows Live Mail (WLM).


      1. In the run box type %windir%\system32\drivers\etc
      2. Go to the folder consisting of the host file.
      3. Delete older email server data.
      4. Add the new host file.
      5. Save it.
      6. Sign in to WLM.
  6. Error 0x800ccc0f Windows Live Mail

    Error 0x800ccc0f arises from a combination of factors, including Windows Live Mail glitches, improper POP settings, firewall and antivirus interference. This issue is typically attributed to the use of third-party antivirus firewalls or suites. It not only compromises system security but also potentially monitors desktop data and browser history.

    Solution- Reinstall or Repair Windows Live Essential

    To resolve this error, you can eliminate it by reinstalling and repairing Windows Live Mail. Please follow these steps:

    1. Go to Windowkey+R and then type appwiz.cpl.
    2. Find out the Windows Live Mail in the Program and feature’s dialog box.
    3. Make a right-click on the Windows Live Mail and choose the Uninstall/Change option.
    4. Click on the Repair option and wait for the process to complete.
    5. Now, when the process gets completed, reboot your system
  7. Some General Errors in Windows Live Mail

    These are many common errors that you may face in Windows Live Mail.

    Error Code

    Error Type


    0x800CCC00 IXP_E_LOAD_SICILY_FAILED Authentication did not load
    0x800CCC03 IXP_E_ALREADY_CONNECTED User already connected
    0x800CCC0A IXP_E_INCOMPLETE Message download incomplete
    0x800CCC11 IXP_E_INVALID_ADDRESS_LIST Mailing list not known on the server
    0x800CCC16 IXP_E_INVALID_ACCOUNT User account not recognized
    0x800CCC18 IXP_E_SICILY_LOGON_FAILED Logon attempt failed
    0x800CCC1A IXP_E_SECURE_CONNECT_FAILED Unable to connect by SSL
    0x800CCC79 Bad Server Response Relay not permitted
  8. End of Support for Windows Live Mail

    If you’re utilizing Windows Live Mail, it’s important to note that Microsoft ceased support for it on June 30, 2016. Even though some users have found workarounds to continue using WLM, especially on Windows 10 or future versions, this solution may not be sustainable in the long run. Despite this, many individuals have a strong preference for sticking with WLM.

    Nonetheless, WLM users will eventually need to transition to a different email client, whether sooner or later, as prolonged use of WLM won’t be feasible.

Deal with the End of WLM Support

In response to the End of Support for WLM, there is currently no definitive solution. You may opt to persist with Windows Live Mail until it ceases to function, or alternatively, consider transitioning to a different email client such as Outlook. For instance, you can Import EML files to Outlook 2019, 2016, 2010 to make it accessible via Outlook. But, migrating EML file to PST manually is not that simple, it requires the technical expertise of Windows Live Mail advanced features. What you can do is take help from a third-party solution like Kernel EML to PST, which helps to convert EML files to PST, and then access it via Outlook. One can easily convert EML to PST using this tool. It is designed to be used by all kinds of users, even those who come from non-technical backgrounds or beginners. It comes with a user-friendly interface and self-descriptive features which make this tool easy to use.


Many individuals continue to rely on Windows Live Mail due to its user-friendly interface. However, the frequent occurrence of errors can pose a significant challenge for users. In this guide, we address common issues encountered in WLM and offer distinct solutions for each one. Additionally, we discuss an efficient email converter software that allows for swift conversion of EML files to PST format.

Complete Video to Know the Process of Windows Live Mail to Outlook Conversion

Kernel for EML to PST