How to fix Windows Live Mail 0x8007007A error?

Megha Sharma
Megha Sharma linkedin | Updated On - February 28, 2022 |

Read time 6 minutes

Many Windows Live Mail users have already migrated to more professional email clients like MS Outlook. But some users are continuing using the application in their organizations. They use it to share information via emails and attachments, including the data from OneDrive. Like most email clients, Windows Live Mail also throws errors from time to time. This blog is dedicated to resolving the most annoying Windows Live Mail Error ID: “0x8007007A,” which generally occurs when the user tries to send or receive an email in the Windows Live Mail application.
Windows Live Mail 0x8007007A error

Why this Windows Live Mail “0x8007007A” Error?

This “0x8007007A” error generally occurs when you try to send an email from Windows Live Mail with attached OneDrive media files. The latest updates in OneDrive restrict email flow with media attachments due to a conflict between Windows Live Mail and OneDrive. The images loaded from OneDrive cannot be sent to the recipient if attached as an album in the email because of the said conflict.

To resolve the issue, there is a need to modify the attachment type in the email. Also, users may require the following other solutions if it does not help.

Fixing Windows Live Mail “0x8007007A” Error

Try these four manual solutions to get the Windows Live Mail “0X8007007A” error fixed.

Remove/Delete Stuck Emails from Windows Live Mail Outbox

If you tried to send the email from Windows Live Mail to other recipient and it got stuck in the Outbox folder with other emails (may be present) after throwing the “0x8007007A” error, then you need to delete the emails from there and then try to send the email again.

Visit the Outbox folder in your Windows Live Mail application and open it. Now select the emails within it, right-click and select the Delete option to delete it.
Select Delete
Compose a new email, attach the files if needed, and then send it to the desired recipient.

Try to Send Media as Attachments and not as an Album

Always try to attach media files like images as attachments and not select the whole folder as an album while sending an email to the recipient, especially if you have encountered Windows Live Mail “0x8007007A” error. So, just click on the attachment icon while composing an email via the Email message option and select the image files to add it to the email.
Send Media as Attachments
Note: Ensure that while composing the email, the Create photo email from photo attachments option is not selected.

Repair the Windows Live Mail Program

If the error remains after adding image files as attachments, you can assume the issue is in the application itself. There is an inbuilt utility for repairing the Windows Live Mail (Windows Essentials) program. Let us know the involved process here.

  1. First, close the running Windows Live Mail application in your system.
  2. Open the Control Panel in your system.
  3. Select the Programs and Features option.
  4. Move to the Windows Essentials program under the Uninstall or change a program section.
  5. Click on the Uninstall/Change option.Click on the Uninstall/Change option
  6. Click Yes to confirm.
  7. A dialog box would appear. Here click on the option Select Repair all Windows Live programs.
  8. Let the repair process to complete.
  9. Once the repair is completed, restart the system.
  10. Now, relaunch the Windows Live Mail application and try sending an email now.

Delete and Reconfigure Windows Live Mail Account

If the manual repair is not helpful for you, it is suggested to delete the Windows Live Mail account and then reconfigure it to fix the account settings issue.

Deleting the Windows Live Mail Account

  1. Open the Windows Live Mail account.
  2. Go to the account name on the left panel and right-click on it. Then select the Remove account option.
  3. Click OK to confirm the removal of the account.
  4. Wait until the account is removed.
  5. Now, to reconfigure the account, click on the Accounts tab and then click on the Email option.
  6. Next, add the email accounts sign in details, select the option saying Make this my default email account and click on Next.
  7. Proceed with the given instructions to complete the account setup.

Windows Live Mail – the End of Support

Microsoft has ended the support for Windows Live Mail 2012 and Windows 2012 Essentials since Jan 10, 2017, but the existing users can continue its use. However, many of these users are suffering from one or other issues due to limitations of support and features of the Windows Live Mail application which calls for Windows Live Mail alternatives. Microsoft Outlook is the best option here, and to move Windows Live Mail to Outlook, users can either choose the manual export Windows Live Mail to Outlook method or a professional EML to Outlook PST Converter tool.

Try the advanced Kernel EML to PST Converter tool to migrate EML/EMLX files in bulk. Also, there is a facility to preview emails with complete details. The conversion is smooth and quick with this utility. Understand this on your own by visiting the website of the tool.


Windows Live Mail errors are unpredictable, and many are due to the incompatibility of the application with other applications like OneDrive. After describing some proven manual solutions to fix the error, we have discussed the trend of migration from Windows Live Mail to Outlook nowadays and suggested ways for it including a powerful EML file Converter tool for Outlook PST.

Kernel for EML to PST