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Summary: As the IncrediMail shutdown happened years ago, you can move to modern email clients like Outlook, Microsoft 365, Thunderbird, or another email platform to keep your IncrediMail data accessible. Don’t let go of your old yet important IncrediMail data; keep your old emails, attachments, and important records accessible even after the shutdown.

You must know that IncrediMail is no longer available. With almost 4 million users, the email client was officially discontinued on March 20, 2020, when its servers and services were shut down. But if you are still searching for IncrediMail today, there is a good chance you have an old computer, backup, or IncrediMail data files containing important emails.

Bust the myths and be clear that the IncrediMail shutdown does not automatically mean those locally stored emails are lost forever. The real question now is: How can you access, recover, manage, and move your old IncrediMail emails to a modern or current email platform? This blog discusses the solution for this problem.

Is IncrediMail Still Available Officially?

No. IncrediMail email application was discontinued in 2020 and is no longer an officially supported email client or service. However, emails saved on an old computer or backup can still be used. If you have the original IncrediMail data files, you may be able to recover their contents and migrate the emails to Outlook or another modern email service.

Apart from the discontinued service, inaccessible features, lack of support for modern secure email protocols (like OAuth or modern IMAP), and incompatibility with modern Windows versions, some existing installations continued to work for a period after the shutdown. You should not rely on the old IncrediMail application and servers to send, receive, or manage emails as you did before the shutdown.

Can You Still Recover Old IncrediMail Emails?

Yes, recovery may still be possible if you have the old IncrediMail data or a backup. IncrediMail used its own data files to store email information. Legacy files can include IMM, IMH, and IMB files containing valuable email messages, attachments, folders, and address-book information. If you find them on an old PC or backup, do not delete or modify them before creating a copy. An IncrediMail mailbox contains business emails, customer communication, invoices, or other records that you don’t want to get lost. When searching for old IncrediMail data, look for files with extensions such as:

  • .IMM (IncrediMail email data)
  • .IMH (IncrediMail message-related data)
  • .IMB (IncrediMail address-book data)
Note: The exact location can vary depending on the Windows version, IncrediMail installation, and how the data was backed up. The file may be damaged because of disk problems, incomplete copying, file-system errors, or years of storage. If the file cannot be opened normally, you can use the Kernel IncrediMail Recovery tool to scan the legacy data and recover emails and other data from corrupt or lost IMM, IMH, and IMB files. It can recover email content, attachments, and address-book data while maintaining the available email hierarchy.

How to Move IncrediMail Emails to Outlook?

To move your emails from IncrediMail files (.imm, .iml, .db) to Outlook, you need to follow two stages:

  • Save IncrediMail emails to EML
  • Import EML to Outlook

Stage 1: Export IncrediMail Emails to EML

To export Incredimail .eml format manually, follow these steps in IncrediMail (app running):

  1. Open IncrediMail and go to the specific folder containing your emails.
  2. Open a destination folder in File Explorer or your Windows desktop folder.
  3. Select the emails inside IncrediMail and drag and drop them directly into the destination folder.

The IncrediMail email will automatically be saved in .eml format. You can also use the Save As option to save IncrediMail emails as an EML file.

Stage 2: Import EML to New Outlook for Windows

Now you have IncrediMail emails in EML files. Follow these steps to import them into New Outlook:

  1. Open New Outlook for Windows, go to Files > Open and Import.
  2. Tap on Start import the select the folder containing the EML files.
  3. Choose the destination account and folder, and tap on Import.

All your EML files will be imported in New Outlook.

Note: Microsoft Outlook is a great alternative to IncrediMail and a safe email client. Microsoft currently supports bulk EML import in the new Outlook for Windows. But the .eml file size limit is 14 MB. You can move only top-level EML files in the selected folder; files inside subfolders are ignored.

Options for Moving IncrediMail EML Files to Outlook

If you’re using Classic Outlook, then you can move IncrediMail emails (resultant EML files) to Outlook via drag and drop. This method can be used when you have small number of EML files. Here are the steps to follow:

  1. Open Microsoft Outlook, and create a new folder in it.
  2. Locate and select your EML files, then drag and drop them into the newly created folder.
  3. Wait for the sync; after that, you can use your IncrediMail email in Outlook.

If you have a large EML collection with multiple folders, handling the files manually can become more time-consuming. It may be difficult to manage all your important EML emails, attachments, and other content. To counter this situation, you can use Kernel EML to PST Converter. It adds EML/EMLX files from their locations, lets you preview them before conversion, and saves the emails as PST or MSG files and exports them to Office 365. Once converted successfully, you can import the PST file into Classic Outlook via the Import/Export functionality.

Which Email Client Can You Use Instead of IncrediMail?

Now that IncrediMail has been shut down, you may need a current email client or service to access your email and continue managing your mailbox. Here are some options that you can consider:

  • Microsoft Outlook: Useful if you already use Microsoft services and want to manage your email through Outlook.
  • Mozilla Thunderbird: A free desktop email client that supports common email standards.
  • Webmail: Useful when you want to access your mailbox from different devices with no dependency on one desktop application.
  • Other modern email clients: Suitable when they support your email account and required data formats.

However, the right option depends on where you want your emails to live and how you plan to access them. The main objective is to secure your old IncrediMail data and move to a new emailing platform.

Final Words

Now you know about the IncrediMail email client, when it was discontinued, what you can do with your old emails and how to move to another email platform. Don’t assume that your old emails are automatically gone.

Preserve your existing IncrediMail data files on your computer. If your emails are in EML format, you can use manual methods or an EML File Converter to move them to Outlook, Microsoft 365, Thunderbird, or another suitable email platform.

Frequently Asked Questions

Q. Is IncrediMail available today?

A. No. IncrediMail is discontinued and is no longer an active or supported email service. However, older installations may work with no modern email service support.

Q. Is it safe to use IncrediMail on older installations?

A. IncrediMail is no longer supported, so it is not recommended to use it currently. You should move to a modern, supported email client like Outlook, webmail, etc.

Q. What should I do if I have IncrediMail EML files?

A. You can import in New Outlook or access IncrediMail EML files in Classic Outlook by drag and drop method. However, for larger or bulk EML files, you can convert the EML files into PST format and then import the PST into Outlook.

Kernel for EML to PST
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