How To Fix The ‘MOV Files Not Playing’ Issue?

Siddharth Rawat Siddharth Rawat Updated On - 24 Oct 2019
I recently discovered that my MOV files that were taken with my older iPhone are no longer playable. QuickTime (QT) just shows the first frame and the duration of the video, i.e., 0:00. I tried playing the file using the VLC player; it is responsive in comparison to the QT. It plays the first frame for the duration of the video. For example, the duration of the video is 0:12 hence it shows the first frame of the video for 12 seconds. I suspect that this might have happened after I have updated to Maverick OS. I would appreciate any help.

A MOV file format is a standard multimedia file format developed by Apple and is compatible with both Mac and Windows. Usually, MOV files commonly use the MEPG-4 codec for compression. Many QuickTime (QT) users are dealing with the MOV file not playing issues and are looking for a solution to overcome this problem. In Addition to this many users are looking for ways to repair corrupt AVI video files. Here, we will shed some light on some of the most common causes behind this issue and a few of the remedies to get past this error.

QuickTime Error

Causes behind the ‘MOV File Not Playing’ Issue

  • Viruses and malicious attacks
  • Major compatibility issues with the codecs (incorrect audio codecs)
  • Presence of bad sectors on the storage device
  • File corruption or damage to the system files

If any of the above issues are present, then the QT player may refuse to recognize its proprietary file format .mov, creating panic among the users. Well, there are ample third-party tools and some DIY techniques that one can try before giving up!

Ways to Fix Files Not Playing Issue

The most efficient ways to fix this issue are listed below:

Method #1 Change the File Extension
On various forums and threads, some users have reported that by the mere renaming of the .mov or .mp4 to .3gp or .m4v solved their problem. Changing the file format does make things work sometimes. Hence, we advise the user to try this quick fix before moving forward.

Method #2 Use alternative players
By trying alternate media players, one might be able to play the earlier unplayable MOV files. One can use some popular third-party tools such as VLC, GOM Player, DivX Player, Media Player Classic, etc.

Method #3 Kernel Video Repair
If the above-given methods didn’t work out for you, then it means that it might be a tight time to look for a reliable third-party tool. An advanced tool such as Kernel Video Repair tool can be used in this adverse situation. This tool can very quickly repair inaccessible or corrupt video files. The preview feature of this tool lets you preview the repaired files prior to saving them. Its interface is quite attractive and user-friendly as it is highly descriptive. This tool is a complete package as it supports a wide range of formats such as MP4, MOV, MPEG, MJPEG, MTS, M4V, MKV, AVI, AVCHD, WEBM, ASF, WMV, FLV, DIVX, 3G2, TS, 3GP, F4V. In our opinion one should opt for Corporate or Tech licenses as it comes with added functionality for recovering deleted or lost images of any format. It is worth mentioning that this tool can also repair corrupt WEBM video files, which is a format that YOUTUBE uses for all its videos

Let us now look at the working of this tool in detail. Please follow the steps outlined below:

  1. At first glance, the primary dialog box prompts the user to add a corrupt video file for repair. To repair a corrupt video file, click on the + tab and select a file.
  2. Add a corrupt video file

  3. Now, click on the Repair button to begin the repair process. It is a good practice to preview the repaired files prior to saving.
  4. NB: It is to be noted that this tool only supports Windows OS (no Mac support).

    click on the Repair button

  5. Now, you will get a message that the repair process ended successfully. Click on OK to proceed.
  6. repair process ended successfully

  7. At this point, the user can preview the repaired video file by clicking on the Preview tab.
  8. Check preview of the repaired video

  9. If you are happy with the quality of the repaired file, then you can proceed to save the file to the location of your choice by clicking on the Save button.
  10. elect location to save the repaired video

  11. Next, you will again be prompted with a pop-up window with a message displaying that the file is saved successfully at the provided location. Click Ok.
  12. file is saved successfully

Conclusion

We have briefly discussed the MOV file not playing an issue with QuickTime. A few prominent causes behind this issue have been presented, along with a few quick fixes. If the user is unable to resolve this problem with these aforementioned quick fixes, then one should try the Kernel Video Repair tool. Its working is described in the blog post. We highly recommend this tool in case of severe video file corruption.