Read time 9 min
We all access lots of Google cloud services and applications knowingly or unknowingly everyday – from accessing your emails to viewing and editing your photos on Google Photos. Also, it can be opening a document or PPT file on an android mobile phone or web browser. Our android mobiles can sync our contacts and other data on a daily basis with Google.
One such application that we use very often is Google Drive. It is used for a wide range of purposes. From storing important documents to saving old memories, Google Drive is a very reliable application from Google. It is very easy to use and has a wide range of support for different file formats. It is integrated with so many Google cloud services, and you can access and open almost any kind of file from Google Drive. So, we end up saving some photos, documents and videos on Google drive. And whenever we need to access it, there it is, just a click away.
But what if you are trying to view and cherish that old video of someone’s birthday party or are in a mood to watch your favorite movie for the thousandth time. And the google drive is not able to play that video and keeps throwing an error, no matter how many times you try. I know, it can be really frustrating. So here we are, to help you resolve this issue faced during using Google Drive to view your video files.
You might face this error like:
‘This video cannot be played‘
‘Whoops! There was a problem playing this video’ error.
As the error message is not specific enough, it doesn’t point us to a specific root cause directly. Google Drive just throws the same error whenever the video play request is not completed. So, we have collated the various reasons or causes why the video play request can fail. Some of the most common causes are listed below.
In the above section, we covered various causes as to why the videos may not be playing on your Google Drive. Now that you have an idea of what might be the cause, it will be a bit easier for you to troubleshoot and fix the issue. So, let us now get to the resolution steps without wasting anymore more of your time.
It is quite possible that the video might not be playing due to issues with Internet connectivity. Try to disconnect from the current network and reset the connectivity through Network & Internet settings. If you are connected via WiFi, you can try to remove the connection and then connect by setting up the connection again. You can also try to connect through a different network if there is one available.
Try to open the videos using a different browser to ascertain if the issue is related to the specific browser. There are lots of well-known browsers you can try using such as Internet Explorer, Edge, Chrome, Mozilla Firefox, Opera Mini; except the one that you are already facing an issue with. If the issue is resolved by using a different browser then it not only enables you to watch your video but also pinpoints to the fact that the issue was on the browser end.
One commonly faced issue is when you try to play a video file shared by someone else or originally hosted on another google drive account. It can be solved by a quick and simple hack. You don’t have to double click the video to play in this case. Rather, you need to open it in a new window. Don’t know how to do that? No issues, it’s very simple! When you try to play the video and it doesn’t play, just look for the three dots on the upper right corner of the screen. Click on those dots and select on Open in new window option.
Incognito mode is specifically designed to not store any browsing history, cookies or caches. As a result, any issues occurring due to stored caches or cookie files will not be there while using Incognito mode. It is to be noted that you will have to sign into your Google account again in Incognito mode.
Though this is not a commonly faced issue, just make sure that the size of your video file is within the limit. The limitation on video file size for Google Drive is 5 TB. Ideally it is a very generous limit since the free storage limit on Google cloud is 15 GB only. However, cross check the file size once.
You don’t need to check the format of your video file before uploading it on Google drive. There is no limitation on the file format for upload purposes. However, there is a limitation on the video files that can be played through Google Drive. Video formats that you can play on Google Drive are – 3GPP, AVI, FLV, MP3, MPEG4, MPEG-Ps, MOV, MTS, OGG, WebM and WMV.
Gone are the days when we could only watch a 320p video online while due to limited internet speed. Networks today are robust enough to even stream a 4K or 8K video online or watch it on a cloud platform. Well, Google Drive can be used to store such a high-resolution video, but it can’t be used to play it. There is a limitation on the video resolution that can be played on Google Drive. Maximum resolution allowed is 1920*1080 pixels. So, if your video resolution is beyond this limit, better download the file on your system and watch it using a video player.
It may be possible that your video file itself is corrupted. A video file can be corrupted while transferring from one device to another. It may also be corrupted while trying to convert a video file from one format to another. In such a case, even specific video players might not be able to play such a file. You will need to fix the video file corruption by using professional tools.
If you are facing video playing issues due to the corruption in the video file, then you need to apply a guaranteed solution. Here we are introducing Kernel Video Repair Software to fix such moderate to severely corrupt video files. This tool supports a wide variety of video formats. Let’s see how this tool works with the help of screenshots.
So, this is how you fix a corrupt video file with the help of Kernel Video Repair. Once you successfully repair all your video files, you can find them at the location where you have saved them.
In this blog, we have discussed how to fix video not playing issues in Google Drive. We started with introducing the error and what all reasons may lead to this. Then finally we have provided multiple solutions, which you can choose as per your issue. We finally ended the blog by suggesting Kernel Video Repair which can also repair MP4 file along with many other video file formats. Hope this blog helped you.. Hope this blog helped you.