FIX: ScanPST is Not Available when Outlook is Installed from Microsoft Store
Read time: 3 minutes
There can be various reasons for the PST file getting corrupt or damaged as a result the set of folders cannot be opened in Outlook. To repair them, Microsoft has an inbuilt Scanpst.exe utility which helps you to scan and repair damaged or corrupt PST files. But there can be scenarios when you are not able to find Scanpst.exe, or it is not able to work. Let us look into the issue and try to solve it through this blog.
Scanpst.exe or Inbox Repair Tool is meant to repair PST files and is installed automatically with all MS Outlook installations.
You can find the Scanpst.exe in one of the following locations:
The location of the Scanpst.exe in different Outlook versions is given below:
| Outlook Version | Location of scanpst.exe file |
|---|---|
| 2007 | C:\Program Files\Microsoft Office\Office12 |
| 2010 | C:\Program Files\Microsoft Office\Office14 |
| 2010 32-bit installed on Vista 7 64-bit | C:\Program Files(x86)\Microsoft Office\Office14 |
| 2013 | C:\Program Files\Microsoft Office15\root\Office15 |
| 2016 | 32-bit Windows C:\Program Files\Microsoft Office\Office16 64-bit Windows C:\Program Files(x86)1Microsoft Office\Office16 64-bit Outlook C\Program Files\Microsoft Office\Office16 64-bit Windows C:\Program Files(x86)\Microsoft Office\root\Office16 64-bit Outlook C:\Program Files\Microsoft Office\root\Office16 |
When installing Outlook on Windows 10, the installation location varies depending on whether it’s downloaded from the Microsoft Store or the Office website. Additionally, certain security restrictions may prevent the direct execution of specific .exe files. Consequently, there are instances where the instant search does not display any result in Outlook.
You can determine the installation path of Outlook using either of the two methods outlined below:
Open scanpst.exe through another Microsoft Office App (installed via MS Store)
We have tried to explain the steps here:
Microsoft.Office.Desktop.Outlook_####.####.####.#_x86_8wekyb3d8bbwe where # is the version of Outlook
Note: Do not select that Outlook folder that has “neutral” in its name.
In this way, you can open Scanpst.exe.
Switch from installation via Microsoft Store to installation via Microsoft Office web
To do this task, follow the steps given below:
While Scanpst.exe (Inbox Repair Tool) is a free utility provided by Microsoft for repairing PST files, it may not address all Outlook PST corruption issues effectively. For a more efficient solution, consider Kernel PST Repair. This tool is designed to repair and restore corrupt and damaged PST files, regardless of the extent of damage, file size, or quantity of PST files. In addition to repair and restoration, Kernel PST Repair offers the capability to migrate PST files.
