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Outlook stands as the premier email management service, serving as an integral component within the Microsoft Office suite. It offers a comprehensive suite of tools encompassing email, calendar, contact, and task management, streamlining the workflow for professionals across various domains. Outlook operates in two primary modes, namely Online and Cached Exchange, when establishing connections with the Exchange server. The Cached Exchange Mode in Outlook keeps a local copy of the user’s mailbox data and stores it in an OST file. The changes made here are updated in the mail folder continuously.
When these updates fail to occur, it can lead to significant issues for the user. Occasionally, the system may display the correct last synchronization time, yet fail to reflect new emails in the Inbox. The underlying causes of this problem can vary, but the available solutions are somewhat limited. In this discussion, we delve into these solutions in detail.
These are all the solutions that will help you to deal with OST synchronization issues with Exchange Server while working in the cached mode:
For reasons that may not always be immediately apparent, the data updating process may occasionally malfunction. To gain a better understanding and potentially identify any other contributing factors behind the issue, you can manually initiate the data update.
Before exploring alternative solutions, it’s important to verify that the ‘Send immediately when connected’ feature is enabled when accessing your Exchange server account. Enabling this option ensures continuous synchronization and can help resolve the issue.
The sync slider serves to restrict the quantity of data stored offline within OST files, preventing them from becoming excessively large. The file size is determined by the number of days you specify.
An excessively large and burdened OST file can lead to unexpected issues. It’s advisable to archive your older emails by transferring them to a PST file. This secure format ensures convenient access to your files whenever necessary.
A major drawback is that one will have to repeat the process for each folder every time. However, a better approach is to opt for professional software like the Kernel for OST to PST Converter, which manages all your valuable data with utmost integrity and security. In addition, it provides various other choices of format to save your data.
Occasionally, certain add-ins may not be fully compatible with the Outlook program, leading to concurrent issues. In such cases, it’s advisable to uninstall these add-ins to ensure uninterrupted, error-free work.
A corrupted profile can also be a culprit behind delays in updating mail folders in Cached mode. To mitigate this issue, consider creating a new Outlook profile and configuring your email settings afresh
When Outlook is not updating mail folders in Cached mode, it halts an individual’s communication. It can be risky for the overall functionality of the organization. And recently, many users have complained about facing synchronization issues with the Exchange mailbox. To address this issue effectively, start by enabling the ‘Send immediately when connected’ option in your Exchange account settings. Another common culprit is an oversized OST file. You can tackle this problem by archiving older emails to a PST file and adjusting the sync slider to a more suitable setting. When transferring the contents of OST files to PST, consider using specialized software like Kernel for OST to PST Converter, designed for this purpose. If none of these solutions prove successful, you may want to create a new Outlook profile and configure your email account from scratch.