Microsoft has unveiled comprehensive email client application, i.e. MS Outlook, for Mac Operating System, which possess exactly same features as Windows version of MS Outlook possess. The Outlook for Mac is integrated with advanced collaborative services like contact management, calendaring, and web browsing, etc., which definitely has signaled a positive and agile communication flow in the industry covering the Apple Mac users. Unlike Windows based MS Outlook platform, the Outlook for Mac email client stores all email items in the OLM file format. Furthermore, if you want to backup, access, or send Outlook for Mac email items, then you are required to interact with OLM files.
You won’t find any difficulty in locating and accessing OLM files unless it gets damaged by certain malevolent incidences. The location of OLM file on your Mac OS can be traced across the following links: Users/Username/Documents/Microsoft User Data/Office 2011 Identities/Main Identity/Database. Talking about the corruption, it can be seen earlier that many reasons such as power failure, hard drive errors, worm intrusions, Exchange crash, Apple OS errors, etc., damages the entire OLM database which badly hits the email communication. From several Mac Outlook users’ experience, Error code 17199 is predominantly encountered by them which temporarily or permanently halts Outlook services.
Controlling the Outlook for Mac Error code 17199
Before users have encountered with Error code 17199, they were trying to delete a ghost message from the Outbox which remains in the same state. You must have experienced the same situation when you were deleting a large message having many attachments which you were unable to send. The moment you delete the message which remains undeleted and resides on Outbox as a ghost email, you might face “An unknown error has occurred in Outlook” – Error code 17199. All the email communication from the Outlook for Mac email client gets congested after the preceding incidence. In such incidences, controlling the error-like situation and preventing the OLM corruption should be the primary concern. To facilitate the plan of action, do the following things:
Delete Ghost Emails from Outbox
If you are unable to delete all emails from Outlook’s Outbox manually, then perform the following steps:
- Navigate to Applications -> Utilities and launch the AppleScript Editor.
- In the AppleScript Editor specify the following command, and then click Run.
tell application “Microsoft Outlook”
delete every message of outbox
Ensure the Availability of Web Connectivity
It is better to inspect the network and web connectivity which is a primary condition to sustain the Outlook for Mac email communication services. Check if you are able to connect with the web services by simply login to any web email account. If all looks good, then you should check other Outlook settings.
Validate & Reconfigure the Outlook Credentials
Another undeniable reason behind the “An unknown error has occurred in Outlook” – Error code 17199 can be the incorrect Outlook for Mac user account credentials. If you have any doubt over the authenticity of username and password, then it is better to reconfigure the settings by taking the following steps:
- Launch the Outlook for Mac application.
- Click Tools, and then Accounts.
- Navigate to the left panel, and then select the current user account.
- Specify the accurate email address and password.
- Inspect the settings under Incoming server and Outgoing server.
- Close the application and restart Outlook to check if it works.
While troubleshooting the Error code 17199 it is essential to check the integrity of OLM data files which suffers when any temporal or permanent disruption in the Send/Receive process occurs. You can always use Microsoft Database Utility to recreate Outlook ID for countering several corruption issues raised during the preventive measures. However, this inbuilt tool doesn’t guarantee the flawless restoration of OLM data files from the corruption situation. Getting to the core of OLM corruption and performing an automated recovery can only be facilitated by a third-party OLM recovery software.
Solution – Kernel for OLM to PST
Kernel for OLM to PST is an extraordinary application developed to remove all forms of OLM corruption and provides a secure backup mechanism to facilitate flawless OLM to PST migration. The software is reinforced with exclusive migration facilities that enables you to save repaired OLM emails on distinct email servers, cloud services, or web-based email apps, etc. Moreover, the software has unparalleled support to the latest MS Outlook 2016, Outlook for Mac, and Windows 10 editions.