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Outlook for Mac provides Exchange connectivity in a Mac environment. It facilitates offline working in an Exchange environment. Synchronization between the Exchange server and client application (Outlook for Mac ) is done so that whenever there is any modification on one side (the Server-side or client-side), the change gets updated on the other side. Sometimes, this Outlook for Mac to Exchange synchronization process gets affected partially or fully due to errors, improper configurations, or OLM file corruption. Due to this, mailboxes are not updated on the server-side or the client-side, and it becomes necessary to fix Outlook for Mac not syncing with the Exchange Server.
Many users of Outlook for Mac face this issue, so we need to realize its causes. Some of them have been stated below:
Now, as you know the main reasons behind the issue, we will provide you with some ways to get out of this issue.
First, ensure that there is a connection between Outlook for Mac and Exchange Server. Right-click on the respective Exchange folder, which is not synchronizing, and click on the Properties option. Now, switch to the General tab and click on the option Empty Cache. Next, check if the folder is synchronized and if new items are received in it.
The issue can be due to an error in connection of Outlook with the correct Exchange Server. You should check it once to confirm if this is the issue. Follow this process:
Go to Tools > Accounts in your Outlook for Mac and check over the Exchange Account. If there is an orange indicator against the added Exchange account, it means there is some issue. You can try disconnecting it and re-configuring it. Try connecting it with Outlook on the web and check the status of the Exchange Server now. If everything is fine, connect to the desired server again.
If you’re encountering the Outlook for Mac not syncing with the Exchange Server issue, critical updates might be missing. To update Outlook for Mac, go through the steps below.
The following steps will assist you in fixing Outlook for Mac not syncing with the Exchange Server.
sudo mdutil -E /
sudo mdutil -i on /
Restarting the Sync Services Agent is one of the best ways to fix the Outlook for Mac not syncing with the Exchange Server issue. Follow the steps below to get through this process easily.
The above methods are easy and can solve the synchronization issue between Outlook for Mac and Exchange Server. You can give these solutions a try and get rid of that unwanted situation quickly. But what if the Outlook files have become inaccessible? First, you can think of rebuilding the Office database using MS Database Utility. It is usually available at its default location /Applications/Microsoft Office 2011/Office/. You can rebuild the database using this utility by clicking the identity of the database you want to rebuild. If this also doesn’t work for you, you need to retrieve inaccessible Outlook for Mac data using a professional tool.
If you are still not able to fix the issue with your Outlook for Mac data file, you can think of converting the OLM file to PST and recovering its data. For this, we bring the most promising OLM Converter tool – Kernel for OLM to PST Converter tool, which converts OLM files to Outlook 2019, 2016 & 2013. It also allows users to make secure migrations from OLM to Exchange Server and the cloud-based platform of Office 365. The tool provides many filter options for users to move only specific data to the destination. Also, it provides complete support to all Outlook for Mac versions, including Outlook 2016 for Mac. The tool provides the easiest way to retrieve the inaccessible Outlook for Mac data.
You may better understand the OLM to PST conversion process by going through the steps of the tool.
Due to the Exchange synchronization issue, Outlook for Mac users may not have the updated information in their mailboxes. However, this issue can be fixed in many ways – by checking offline mode, rebuilding the Outlook for Mac file, clearing Cache in Outlook, confirming Exchange connectivity, etc. However, if all these methods fail to fix the issue, they can think of recovering Outlook for Mac issues. This tool supports all Outlook for Mac versions too.