Outlook for Mac accounts connected to Exchange may sometimes get error messages stating that their Exchange mailbox is full. And IT support team may have to ask the email client users to delete unnecessary emails and attachments or to archive their mailbox data. Here, we will go through the causes of this issue and ways to deal with it.
An Exchange connected user mailbox cannot accommodate more messages when its size reaches the mailbox quota allocated by the Exchange administrator for it. Then, users will have to reduce their mailbox size from the Outlook for Mac email client itself. Deleting unwanted emails and separating attachments from mails can help to some extent. However, a better approach would be to archive the old Outlook for Mac mailbox data and retain only the recent and most relevant items in the mailbox. Let us see how you can check the size of your Outlook for Mac mailbox folders and archive their items.
In Outlook for Mac, users don’t have the facility to check the size of the entire mailbox. They have to do it individually for each folder. For this, right-click the folder, select Folder Properties, and go to Storage tab on the Folder Properties dialogue box. Here one can view the size of the folder as well as the sizes of its subfolders.
The method for archiving folders in Outlook for Mac is given below:
Many OLM users may want to back up their OLM files as PST files. By doing so, they can access their emails in MS Outlook (Windows environment). The process is given below:
Also, you can opt for a third party tool Kernel for OLM to PST converter for the conversion of OLM files to PST. This tool helps you to convert OLM files to PST format. It helps migrate all Outlook for Mac items including emails, attachments, calendars, etc. to the Windows environment.