By providing excellent features and incredible functionalities, Office 365 has gained a remarkable position in the market as a collaboration and productivity platform. This cloud Office 365 platform is extremely secure for data too. It not only helps users to store and edit enterprise-level data but also allows them to share and collaborate with others, irrespective of their geographical locations.
Office 365 has always inspired businesses to move to cloud since its launch in 2011. Though it provides multiple subscription plans, affordable pricing, and a set of applications that allow users to communicate and collaborate, Office 365 still lack at some points. There are some common problems that many Office 365 users often face while using it.
In this article, we will highlight some of the common issues and their solutions that are often encountered by users in Office 365.
As most of you might know that Office 365 Home and Personal license rely on your Microsoft account. So, your Office 365 ID and password must match with your Office 365 account. Make sure you are typing the correct credentials for your account.
If the problem still persists then click Can’t access your account link on the Office 365 log-in portal. The password reset guide will help you how to verify and change your password.
Well, it’s infrequent with desktop version, mobile users often face this problem a lot. In such cases, you should close the app immediately and re-open it. However, if the problem still occurs, it means the file never synchronized with OneDrive, which means your system is not connected properly to the Internet. So, check your Internet connection, and then check for files.
The only other solution that you can use is to take help from an external IT support service provider or use a third-party tool to fix your issues.
With these obstacles, it is almost impossible for non-technical users to perform the migration in Office 365.
The best solution to these problems is either taking help from an expert who knows how to deal with Office 365 migration, or using third-party tools like Kernel Office 365 Migration, Kernel Migrator for SharePoint, Kernel IMAP to Office 365, etc. for a smooth and seamless migration.
No doubt, Office 365 is a beneficial platform for organizations, but users may face some problems while using it. Therefore, it’s necessary to understand the common issues with Office 365 and how they can be solved. In this article, we tried to highlight the most common problems faced by Office 365 users and recommended some solutions for them.