Read time 5 minutes
Microsoft introduced Outlook for Mac in 2011, and since then, it has been upgraded multiple times with various versions. The user interface of Outlook is designed as per macOS, and many of its features are quite different from those of its Windows counterpart.
Generally, Outlook for Mac works smoothly and does not show any error or symptoms that stop the mailbox from opening or sending/receiving emails. If you face problems like Outlook not opening or some other errors, you should read the complete article and follow various methods based on your issue.
When the user has added a new account and synchronization is stopped due to an application crash, then Outlook shows such a screen-
Cause – Outlook crashes during the account synchronization when the calendar event has a ‘NULL OriginalStart’ property.
Solution – You can remove the calendar event from the account before connecting it with Outlook for Mac. If you have already joined the account, you should update the application with version 16.47 later.
In the Help option in the toolbar, click ‘Check for Updates.’
An update for Outlook is pending; click it to update.
Sometimes, the users using the older version of Outlook for Mac on macOS Big Sur face a problem that search results either do not bring any result or show limited information.
Solution – If you change the file association and Reindex Spotlight to the new version of Outlook for Mac, it will resolve the search results problem. Here are the steps-
When the user is running macOS Mojave on iMac computers, some users may face a challenge that Outlook starts to flicker.
Solution – The problem occurs when an iMac computer is a 27-inch machine with Retina. If you want to use Outlook for Mac, you should reinstall the application or restart the machine.
If you want to attach a file or zipped file, and Outlook for Mac shows some errors like 17099 and 3253, you can try to send it separately using other means.
Solution – The problem starts to occur when there is Norton Security for Mac version 8.6.3 or latest. Recently, Norton has introduced a hotfix solution to the problem.
It is the biggest issue that a user faces when overall email communication is stopped. Now new email does not come to the mailbox or go out to other mailboxes.
Cause- There can be multiple causes behind the problem-
Solution – For each cause, you should use an appropriate solution.
Check Internet connection.
Authenticate your account.
Input email server address.
If the account is not opening completely, it can be due to the corruption in the OLM file for the account.
Solution – If you know about OLM file location in MAC Outlook, you should repair the corrupt OLM file to access the account content and attach it again with Outlook. Though there are some free ways to convert OLM to PST file, they are time-consuming. Kernel OLM to PST Converter helps you recover data from corrupt OLM files and export them to PST format.
When Outlook is not working on Mac, you can manually attempt to remove various technical issues due to Internet or server problems. But, when the OLM file is corrupt, you cannot remove the corruption easily. It would help if you used a professional OLM repair software like Kernel OLM to PST Converter to retrieve the complete mailbox and save it in PST format.