Resolve Black Screen Issue When Play Videos

Pritam Majumdar
Pritam Majumdar | Updated On - 07 Apr 2022 |

Read time 7 minutes

Summary: This blog discusses the black screen issue faced by YouTube users, along with its common reasons. Also, it suggests some easy fixes for the issue. And, finally, it recommends a video repair tool in case the issue occurs due to corruption of the video file.

Sometimes, while watching a video on a media player or youtube, you tend to have a black screen, but at the back, the audio works fine. The complete blackening of the screen often leads to the corruption of the video. This calls for ways to Resolve black screen issue when play Videos. But before that, we need to take a look at why at all, we got the Black Screen.

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Know the causes of the “black screen” issue when playing videos

The following are some of the causes of the black screen:

  • Firstly, there is a necessity for the connection to be smooth when viewing a particular video. In case of a poor network connection prevents you from downloading the whole video. The above condition results in the black screen, further; it results in the audio working fine, but the video does not work.
  • The second cause of the Black screen issue is the Adobe Flash player. The software is pre-installed in many web browsers and is used to embed a video on YouTube and similar websites. But alas, this very software is also another cause of the black screen problem.
  • Thirdly, a prevalent cause of the black screen issue is the Browse Cache. The Browse Cache files tend to clog up the YouTube videos so much so that the video(s) is/are prevented from outputting.
  • Another potential cause of the black screen error is the Browser Setting which causes the black screen error. (Note: The Black Screen Error is usually complained of by users of Chrome and Firefox.
  • Again, in case there is some internal bug within YouTube, the Black Screen Error might take place.
  • Finally, the Black Screen Error might take place in the case as a user you are misusing YouTube watching videos that are either illegal or are unhealthy.

Whatever be the cause, let us agree at least on a single point that black screen error is terrible and requires a solution that would undo the error. To combat this issue, you would need different methods, both manual and mechanical.

Workable solutions fix the “black screen” issue when playing videos

Some of the standard solutions to the problems above are given here below:

  1. Check the Internet Connectivity

    Firstly, in case you are browsing YouTube under bad or poor network connection; check the connectivity and see if it can be made better. If that improvement is possible, refresh the page and the error should be undone. But in case, the result is negative, switch to a better network and try to play the video again.

    It’s possible for YouTube videos to go black due to a glitch in your browser. A simple refresh can fix the problem. You can reload the video page by clicking on the Reload button in your web browser or by pressing F5. The video will then play normally.

    Close your web browser and re-open it if the problem persists. You might also be able to resolve any browser issues thoroughly this way. Click on YouTube again and reopen your browser. Check if it works now.

  2. Change Adobe Flash Player Settings

    If Adobe Flash Player is the reason for the black screen, follow these steps below:

    • Uninstall the Adobe that you have and then download a recent version of the same
    • Now make sure that the JavaScript of your browser is turned on.
    • Right-click on the video area to find the setting option. Once you have found it, deselect Enable hardware acceleration.
  3. Clear Browser Cache

    In case the browser cache is creating the black screen, do the following:

    • For Firefox: click on the Menu, tap on Settings & go to Privacy and Security. Tap on Clear Data to clear the cookies and cache.For Firefox
    • For Google Chrome: Click on the Chrome Menu, then go to More Tools/History and finally Clear Browsing Data.For Google Chrome
    • For SafariClick on Safari Menu then on Empty Cache and finally, Empty.
    • For IE: Click the menu icon then go to Safety, then to Delete Browsing History. Then select Temporary Internet Files, go to Cookies and History/Preserve Favorites Website Data, and finally, press Delete.For IE
  4. In case the Browser Setting is causing the problem, the following is required:

    • For Firefox: Disable the hardware acceleration by first going to Options, then to Advanced, uncheck the Use Hardware Acceleration when Available. Now, restart your browser.
    • For Chrome: Go to Settings, then go to Advanced Settings, then to Systems, then to Use Hardware Acceleration when Available and un-tick it in case it had been ticked before.
  5. Check for Internal Bugs in YouTube

    In case YouTube itself has an internal bug, you must follow these steps:

    • If you are within the log-in status, you need to go to the YouTube page, go to Settings, and then Sign Out. Now, open videos as usual.
    • If you are not logged in yet, sign in to your YouTube account so that you can watch the video. At times, you might be rejected to watch the video because some of the videos on YouTube are closed to those who are non-registered users. Now, log in to get access.
    • For the last one, you might want to stop watching those videos and skip to something YouTube permits you to watch.

Some Advanced Solutions

  • Update Display Drivers

    At times, display drivers can be the reason for black screens while playing videos. Updating data drivers can help you solve the black screen problem in videos. Follow the steps below to update display drivers.

    1. Right-click on the Start menu and tap on the Device ManagerDevice Manager
    2. From the Network Adapters, right-click on the driver and tap on Update driver.Update driver
    3. Wait for a few minutes and let your driver be updated.
  • Check for Updates

    At times, the black screen video issues can be found in the outdated versions of Windows. So, it is advisable to keep your system up to date. Follow the steps below to check for updates.

    1. In the Search field, type Settings and open it.Search field
    2. Tap on Update & Security.Security
    3. Tap on the left side tab option Windows Update. Click Check for Updates.Check for Updates
    4. In case, any update exists, install the latest update, and restart your PC.
  • Check the Peripheral Devices

    Other peripherals and devices being connected may be the cause of the black screen. It can be a hardware compatibility problem if the black screen persists for a long time after installing an update.

    You can check whether the issue is related to peripheral devices by disconnecting them and restarting your Windows. Check devices one by one and if it works, try to locate the affected device. Remove the problematic device and start your computer again right away. Fix the problem as soon as possible.

  • Turn Off Hardware Acceleration

    While using hardware acceleration, certain processing tasks are transferred from your CPU to specially designed computer parts, such as GPUs. This results in better performance for related software.

    Sometimes, hardware acceleration may cause unexpected problems. Depending on whether your web browser supports hardware acceleration, you may have trouble playing YouTube videos. It may be beneficial to turn off hardware acceleration on your browser and see if that helps.

    For Google Chrome:

    1. Open Google Chrome and tap on the Customize and Control option on the top-right of your screen. Click on Settings.Settings
    2. Tap on Advanced and then click on System.Tap on Advanced
    3. Now, turn the option Use hardware acceleration when available off via scroller.turn the option
    4. At last, restart Google Chrome.

    For Firefox:

    1. Open Firefox and tap on Menu.
    2. Now click on Options and go to the Advanced tab.
    3. Uncheck the option Use hardware acceleration when available.
    4. Restart Firefox and check for your video.

Now, you must have a thorough understanding and skills to resolve the black screen issue while playing videos. Just to make things much better for you, we came up with a final call and the easiest of all the methods.

Final Call

If the solutions mentioned above do not work, maybe you could turn to the mechanical method, via the third-party tool. One of the most effective mechanical means that is worthy of being used is the Kernel Video Repair tool. The tool uses very simple steps to repair types of video errors, even resolves black screen issues when playing Videos. The steps used by the software are given here below:

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  • Click on the “+” sign to add a corrupt video you wish to repair or use drag-drop action to do the same.Add a corrupt video to repair
  • Now click on “Repair Files.”Corrupt video file is repaired
  • Now, select the location where you wish to save the fileSelect the path to save repaired video file
  • Information is visible stating that the file has been successfully saved.Repaired corrupt video file has been successfully saved
  • Click “Close”
    Users can opt for the advanced Video repair solution for the quick and efficient repair of any-level corrupted video files in all formats.

To Conclude

If you are facing a black screen issue and wish to resolve the black screen issue when playing Videos, we hope this write-up provides the necessary help that you need. Moreover, you need not worry any time you face an error. Use the product and get rid of the black screen error permanently.

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