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Microsoft Office 365 is a widely used platform for personal and business work. Many Office 365 users use their accounts with Outlook for Windows for ease and comfort in accessing mailboxes. Another advantage is that they can access their mailbox when they don’t have a proper internet connection.
Quite often users of Office 365 accidentally delete their emails. These emails can easily be recovered if you have configured your Office 365 account with Outlook Windows app.
The first place to find deleted emails is the Deleted Items or Trash folder in your Outlook. Simply look for the deleted emails, right-click the required ones, and select Move > Other Folder.
Unfortunately, there is one thing to be noted – you cannot recover deleted emails or folders in this way if they are permanently deleted. So, we are mentioning all the possible outcomes of recovering permanently deleted emails from Office 365 mailboxes.
Recovering permanently deleted items from Office 365
When you’re unable to find deleted emails in the Deleted Items folder, you need to recover them from the Recoverable Items folder. This folder is usually hidden in the latest versions of Outlook, and when emails are deleted from the Deleted Folder, they move to this folder. So, you can recover permanently deleted emails from the Recoverable Items by following the below steps:
- Open MS Outlook on your desktop, go to the mailbox folder list, and select Deleted Items.
Note: If the Deleted Items folder is not available in your Outlook, then your Outlook doesn’t support recovering permanently deleted items.
- Now, go to the Home tab and click Recover Deleted Items from Server.
- Select the item or items you want to recover from here, click Restore selected items, and then click OK.
- After that, the recovered items will be moved to the Deleted Items folder. From there, you can easily move it to the specific folder.
Almost every user can follow these steps to recover deleted items from the Office 365 account configured with MS Outlook.
Using above-method, you can easily recover deleted public folder data from Office 365. However, there are some essential things to know while recovering Office 365 deleted emails.
Things to know while recovering Office 365 deleted emails
There are many things that every user must know before trying to recover Office 365 deleted emails. Here, we have listed some major points, such as:
- If you’re looking for specific items in the Recover Deleted Items window, click the Subject, Deleted On, or From to sort items according to your requirements.
- The items in Recoverable Items folder, like contacts, tasks, calendar items, etc. – the same envelope icon represents all.
- If you want to locate a contact, then sort by Subject column (as it is blank for contacts).
- If you want to find calendar appointments, then sort by From column.
- To recover multiple items simultaneously, press CTRL on your keyboard, and then select the specific items.
- If you don’t find any deleted items in the Recoverable Items folder, it means the specified limit for storing deleted items is over. In that case, you can ask your admin if they can recover the deleted items. The admin defines how long the deleted items will stay in the Recoverable Items folder.
But, if your admin cannot recover the deleted items, they cannot be retrieved as they have been permanently removed from your mailbox. So, what will you do in such scenarios? When users cannot recover permanently deleted items from Office 365 mailboxes, they can get help from a backup if they have any. That is why many Office 365 administrators and users keep regular backups for Office 365 data.
How to backup and restore Office 365 data?
Kernel Office 365 Backup & Restore tool is specially designed to backup and restore Office 365 mailbox data, including permanently deleted items. It has advanced features for exporting archive/shared mailboxes and public folders to PST files, backing up data selectively based on date, time, item type, etc. Also, it works with both on-premises/hosted and online Exchange.
This software is suitable for both end users and administrators. With the simple user interface, anyone can use this utility to backup Office 365 mailbox data. Once you backup deleted items, you can restore them to your account using the same software.
Conclusion
Recovering permanently deleted emails is crucial work in Office 365 and you easily accomplish it using the method mentioned above. However, there are some circumstances where the abovementioned method will not work such as many users cannot find deleted items option in its Outlook. In that case, they are unable to recover permanent deleted emails from Office 365. That’s why we recommend using Kernel Export Office 365 to PST tool for regular backups of Office 365 mailboxes into PST format. It’s a great tool to backup Office 365 shared mailbox, Archive mailbox, Public folder, Office 365 Groups quickly.
