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Microsoft Outlook is an email client programmed to send and receive emails. The Outlook application allows users to access emails, calendars, contacts, etc., offering many more advanced features. And importantly, it can work with Microsoft Exchange Server and Office 365.
Though popular and widely used, Microsoft Outlook is notorious for its errors which appear now and then. “Outlook cannot connect to the Exchange server” is a common error that stops users from receiving or sending emails. You’ll also find in-depth information on the error, including the reasons.
Now, we’ll look at the solutions to fix Outlook not connecting to the server error.
Microsoft always comes up with new updates, so keep updating applications to avoid minor bugs and errors.
Now Outlook will look for updates; if any updates are available, it will update them.
Before logging in, you must verify your credentials, as the wrong id and password may block your signing process, affecting Outlook’s work.
Now, hit the Account Settings option in the drop-down menu.
Once you remove the account, you need to add the account again.
Now your newly added account is ready to use.
Sometimes due to improper internet connectivity, Outlook stops working. So, check the internet speed. Try a different service provider or different connectivity option to see if the problem is solved.
Offline mode in Outlook helps you work without internet connectivity. Sometimes issues with the offline settings may affect the server connectivity. So let’s disable it by following the steps-
Now you can see Work Offline is disabled, which means the Offline mode is turned off.
Outlook lets users install add-ins to extend the functionality. In some scenarios, users need to disable these add-ins to avoid issues arising due to the installation of add-ins. For this, firstly, we need to open Outlook in safe mode.
If Outlook gets connected after this, then definitely the problem is due to ad-ins. Hence we will disable the add-ins, but first, close the running Outlook and reopen the app in standard mode instead of in safe mode.
Keep checking all add-ins one by one to find out the problematic ones. Once you know the faulty add-in, follow the above steps, and remove it.
Corrupt PST files occasionally lead to Outlook not connecting server error. And in such a scenario, there is a need to repair the corrupt OST file. For this, there is a need for an OST repair tool that simultaneously looks for corrupt or damaged PST files from the entire system, scans them, and repairs them. Kernel for OST to PST Converter, is such a tool. It can recover data from orphaned and inaccessible OST files to various destinations like PST, Exchange, Office 365, Gmail, etc.
We hope that you find these solutions helpful in fixing Outlook cannot connect to the Exchange server error. Also, Kernel for OST to PST can assist you in repairing corrupt and damaged OST files. It recovers almost all items without data loss in all Outcook and Windows versions. Feel free to share your thoughts and ask any other queries in the Comment section below.