Easy Ways to Fix Microsoft Teams Not Loading

Sahil Verma
Sahil Verma linkedin | Updated On - January 18, 2023 |

Read time: 10 minutes

“It had been a long day of back-to-back conference calls, and I was exhausted. I slumped in my chair as the last call ended and decided to take a break by checking out some new features on Microsoft Teams. However, when I opened the app, it refused to load – no matter how many times I tried refreshing the page or restarting my computer. I groaned in frustration; this wasn’t what I needed right now! After doing some research online, it became apparent that other users were facing similar issues with Microsoft Teams not loading properly. But thankfully, there were several solutions offered online that could help resolve this issue quickly and easily. All you need are just a few tweaks here and there – simple yet effective fixes indeed.”

We know these technical issues can be frustrating at times. In this post, we are going to walk through the easiest ways to fix the “Microsoft Teams not loading” issue so that you can get back in no time.

Causes of “Microsoft Teams Not Loading” Issue

The first step in troubleshooting is to identify the cause of the issue. There are several possible causes for this issue, ranging from slow internet connections to outdated software. Here are some common causes:

  • Slow Internet Connection
    The most common cause of Microsoft Teams not loading is a slow internet connection. If you’re linked to a public Wi-Fi network or your router is old, your connection may be too weak to support Microsoft Teams properly. Try connecting to a new network or restarting your router if possible.
  • Outdated Software
    Another possible cause could be that your operating system or Microsoft Teams app is outdated. Make sure both of these are up to date before trying again.
  • Incompatible Hardware/Software
    Some hardware or software may not be compatible with Microsoft Teams, which could cause it not to load properly. Check that all components are compatible before continuing with troubleshooting steps.
  • Password Change
    Another potential source of the “Microsoft Teams Not Loading” issue is an inappropriate password change. If you have recently changed your password, it could conflict with your existing Microsoft account credentials and prevent you from logging in properly.
  • Incorrect Date & Time Settings
    The most common cause of Microsoft Teams not loading is an incorrect date or time setting on your computer. If your system’s clock is set to the wrong time or date—or even if it’s just slightly off—, it can cause issues with certain programs and applications, including Microsoft Teams.
Troubleshooting the “Microsoft Teams Not Loading” Error

If you use Microsoft Teams for your business or personal use, you know how frustrating it can be when the app suddenly stops working and won’t load. Fortunately, there are a few troubleshooting methods that experts recommend to help you solve this issue. Follow us as we will discuss each of these methods in detail so that you can get back to using Microsoft Teams without any further issues.

  • Use Task Manager to End the Teams Process
    The first step you should take is to end the Microsoft Teams process in your computer’s Task Manager. To do this, press CTRL+ALT+DEL simultaneously and select Task Manager from the options that appear. Then, look for any processes related to Microsoft Teams and select “End Task.” After ending all these tasks, try launching Microsoft Teams again and see if the error has been resolved.End Task
  • Repair & Reset Microsoft Teams
    If your Teams app isn’t loading correctly, one of the next steps to take is to repair or reset it with the Apps & Features option from the Start Menu. To do so:

    1. To repair or reset the Microsoft Teams app on Windows 10, head over to the Apps & Features page in your Start menu. Locate “Microsoft Teams” from the list of apps installed on your computer and click on it to expand its options.Click on it to expand its options
    2. Click “Advanced Options,” then select either “Repair” or “Reset,” depending on what you want to do.Click Advanced Options
    3. Note: Click on Repair if this is your first attempt at troubleshooting this issue; if not, click on Reset instead and follow through with any additional instructions provided before proceeding further.

    4. Once complete, restart your computer and try launching Microsoft Teams to check if everything works as expected.
  • Clear Cache & Cookies
    Clearing cache files and temporary data is another useful way of resolving errors related to loading issues in applications like Microsoft teams. For this,

    1. Open your web browser (Chrome, Firefox, etc.), go to the Settings page, click on “Privacy and Security,” then select “Clear Browsing Data.”Clear Browsing Data
    2. Select all of the options under the Advanced tab and click “Clear Data.” This should remove any old data that may be causing issues with Microsoft Teams loading properly.Clear Data
  • Update Your System
    The next universal resolution is to try updating your system software, as an outdated system may be responsible for creating such errors. This can surely help in improving Microsoft Teams performance.

    1. To update your system software, go to Settings > Update & Security > Windows Update > Check for Updates.update your system software

    Let your computer check for updates and install any available ones so that your system is running on its latest version. Then restart your computer and see if the error has been resolved or not.

  • Using SFC & DISM Scan
    If the system is up to date, it may help to run a System File Checker (SFC) scan as well as a Deployment Image Service and Management (DISM) scan. These scans look for corrupted files or broken system files on your PC that could be causing the issue of Microsoft Teams not loading correctly.

    1. Select Windows PowerShell from the Start menu.
      Select Windows PowerShell
    2. Enter the following command when the Windows PowerShell launches:
      sac /scannow

      Enter the following command

    3. Try launching Microsoft Teams once the SFC scan has finished.
    4. If the Microsoft Teams still won’t load, try a DISM scan. Start PowerShell and run this command:
  • DISM /Online /Cleanup-Image /RestoreHealth

    Start PowerShell and run this command
    Note: Always keep the Microsoft Teams data backup before performing the SFC & DISM Scan.

  • Uninstall & Reinstall Microsoft Teams
    One of the simplest & most effective solutions to fix this problem is to uninstall and reinstall Microsoft Teams. This action can often resolve any temporary issues that may be preventing your use of the program. To begin, you must first open your computer’s Control Panel and then select “Uninstall a Program” from the Programs section.
    Uninstall a Program
    Find Microsoft Teams in the list of programs displayed and click on it once to highlight it before clicking Uninstall. Then, follow the on-screen instructions until it is completely uninstalled from your device. Once that is done, download and install the latest version of Microsoft Teams from its official website and check if that fixes the issue.
  • Run the Windows Troubleshooter
    If uninstalling and reinstalling don’t fix the issue, running Windows Troubleshooter might help solve your problem.

    1. To access Troubleshooter, go to Start, type “troubleshooting,” and select “Troubleshoot settings.”Troubleshoot settings
    2. Choose the appropriate option according to your operating system (Windows 7/8/10) & tap on “Other troubleshooters.”Choose the appropriate option
    3. Now, scroll down to find the Windows Store Apps. Click Run and follow the instructions provided to complete the troubleshooting process.Click Run and follow the instructions
    4. Once you have completed these steps, restart your computer, and try launching Microsoft Teams once again.
Teams Data Migration as A Precaution

If you are facing the “Microsoft Teams Not Loading” error, then the best thing to do is to keep a data backup before attempting any troubleshooting techniques, as there can sometimes be a risk of data loss. Instead of going through manual processes, Kernel Microsoft Teams Migration tool is a great way to quickly and easily migrate your data & information between the Teams platforms securely and efficiently.

This tool provides a safe platform that allows users to copy or export conversations, chats, files, and other items from Microsoft Teams account—allowing for an uncomplicated and straightforward transition with peace of mind.

  • Not only can you migrate threaded conversations, but you can also save files, documents, and attachments in chats, as well as migrate permissions associated with them.
  • You can even multi-task and run multiple migrations at the same time or schedule the migration for a later date.
  • With automated migration, this tool is a great time saver, as it provides reports on the completion of jobs to record success rates.
  • It’s also compatible with all Office 365 accounts that have MS Teams.

With these great capabilities, this tool is truly an indispensable asset for any organization’s data infrastructure management needs.

Final Say

Microsoft Teams is a powerful tool, but even the best tools have their quirks. If you’re having trouble with Teams not loading, we hope this article was able to help you fix the issue. There are a few different options you can try, and usually, one of them will do the trick. If not, there might be a more serious issue that requires professional help. In that case, please reach out to our team of IT experts for assistance.