Simple Steps to Clear Cache in Microsoft Teams

Sahil Verma
Sahil Verma linkedin | Updated On - January 18, 2023 |

Read time: 6 minutes

Microsoft Teams can be invaluable for streamlining communication, collaboration, and productivity among your team members. But all that data storage means you’ll encounter an occasional need to clear the cache to free up space, refresh your system and boost performance. Clearing your cache in Microsoft Teams can be a tricky task, and it’s one that many users overlook while troubleshooting technical issues with the application.

But mastering some simple steps will help you have top Teams performance, ensuring quick access and optimization of how you interact with all available content. This guide provides comprehensive instructions on how to easily clear the cache in Microsoft Teams so you can get back to working more efficiently. Read on to learn how to improve system performance by clearing the cached data.

Why Clearing Cache in Microsoft Teams Becomes Necessary?

Like any application, Teams can also become sluggish over time & can even lead to Microsoft Teams not Loading issues due to the accumulation of data stored in its cache. Clearing the cache can help improve performance and make sure everything is running smoothly. Here are four the reasons why you should consider clearing your cache in Microsoft Teams.

  • Increases Performance
    Cache data files can take up a lot of storage space on your device and slow down performance. By clearing out these files regularly, you will be able to keep your device running quickly and efficiently. You’ll also be able to access content quicker since the files won’t have to load from the hard drive every time you open them.
  • Resolves Issues with Syncing Content
    If you’re having issues syncing content between devices or programs, it could be due to a clogged-up cache file that’s preventing the data from loading properly. Clearing out this file will free up space for fresh data to be loaded so that everything can sync correctly again.
  • Fixes Login Issues
    If you’re having trouble logging into Microsoft Teams, it could be because there is some kind of issue with your cached login credentials. Clearing the caches should resolve this issue as it will reset all your credentials and allow you to log in again without any problems.
  • Helps to Stop Crashes or Freezes
    If your computer freezes or crashes while using Microsoft Teams, it could be due to an overloaded cache file causing the program to malfunction. Clearing out this file should help get rid of any bugs or glitches that may have been causing the issue in the first place and get things back on track quickly and easily.

Clear Teams Cache Data in Windows

If you are a Windows OS user, you may have noticed that the Microsoft Teams app tends to take up quite a bit of storage space. This is due to the caching of data on your system. Here, we’ll go over the two methods to clear Teams cache data in Windows & improve Microsoft Teams performance.

Method 1: Delete Cache from the System Directory
  • The first step is to check that Microsoft Teams is not running.
  • Next, open the Run dialog box & type up %appdata%\Microsoft\Teams, and then hit OK. This will open a directory where all your Teams cache data is stored.open the Run dialog box
  • Once you’ve opened the directory, delete all the files and folders. After that, restart Microsoft Teams.restart Microsoft Teams

You should now see that all your cached data has been cleared from the application, allowing it to run more smoothly and efficiently than before.

Method 2: Remove Cache from the Teams App

Another way to clear your cache data is by deleting specific items from within Microsoft Teams itself. Within the application, click on “Settings” and then select “Privacy, Search & Services” from the left-hand panel.
Remove Cache from the Teams App
Here you can choose which items to delete from your cache, such as cookies, saved passwords, or browsing history, under the “Clear browsing data” option. When finished selecting which items to delete, click “Clear Now” at the bottom of the window.
Clear browsing data

Clear Teams Cache Data in Mac

Have you ever had an issue with Teams running slow or not working correctly on your Mac? Clearing the Teams cache may be just what you need to get things back up and running. Just follow these steps for a quick and easy solution.

  • Step 1: Quit Teams
    Firstly, quit the application if it’s still running. You can do this by right-clicking the Teams icon, selecting Quit, or pressing Command ()-Q.
  • Step 2: Open Terminal
    Second, access the /Applications/Utilities folder & double-click Terminal. This will open a command line interface that you’ll use to remove the cached files from your Mac.
  • Step 3: Enter Command
    Once you have opened Terminal, enter this command exactly as it appears here:

    rm -r ~/Library/Application\ Support/Microsoft/Teams

    Press Return. This command will delete all the cached files stored by Teams on your Mac.

  • Step 4: Restart Teams
    Finally, restart Teams and see if that resolves any issues you were having before. You should notice an immediate improvement in performance due to all the cached files being removed from your system.
Can Clearing Teams Cache Data Result in Data Loss?

Clearing the browser cache can be a beneficial activity in terms of optimizing system performance and freeing up storage space, but if it is done incorrectly or without proper backing up, then it can lead to data loss. This is why businesses need to be extremely careful when managing their Teams data, as any misinformation stored or settings corrupted could severely derail their operations.

To help with this process, there are various tools available that provide an easy and reliable way of migrating Teams databases without risking any data loss. To ensure that valuable Teams data is transferred securely, safely, and efficiently, the Kernel Microsoft Teams Migration tool is the perfect solution. It offers a variety of features that ensure a smooth transition, free from the risk of any data loss.

Features of the Tool

  • Migrates chats and threaded conversations and saves the files & documents associated with it.
  • Runs multiple migration instances simultaneously.
  • Automated migration is available with a scheduling feature.
  • Migrates Microsoft Teams between the Office 365 tenants.
  • Supports all Office 365 accounts having MS Teams.

Closing Notes

If you’re a Microsoft Teams user, then you might have come across the issue of cache. In this article, we have mentioned some simple steps to clear the cache in Microsoft teams. We hope this blog is helpful for you and you can follow the steps without any issues. In case you need help with Teams migration, you may try the Kernel Microsoft Teams Migration tool. This tool can help you migrate your data and settings from one account to another without any hassle.