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A graphics card is an impressive piece of technology that allows the user to enjoy a high-definition video on the computer with limited hardware support for such a file. Many modern video games also require the graphics card to run it smoothly. The graphic card is there on the motherboard, and many times, the user installs a better graphic card to process the 3-D animations and modeling.

When the processor or motherboard does not support the graphic card or any other hardware issues with it, it can wreak havoc on the video you want to play. The video will hang, crash, freeze, or display random colors abnormally. A bad graphic card shows symptoms before affecting the video –

  • Fans run loudly, showing that the graphic card is getting heated, and the motherboard is cooling it down.
  • The screen goes blank whenever you try to play the video, but the computer remains operational.
  • The display driver gets crashed each time you play the video.

If you are also facing such symptoms, your graphic card will betray you soon. Because it is not easy to recognize the cause behind such problems, so, you should go ahead with troubleshooting fixes that can remove the symptoms and allow you to run any video without any interruption.

# Troubleshooting – 1. Update the motherboard chipset driver

The motherboard is the central unit which places all the essential hardware part of the computer. Here is RAM, Processor, other chips, and expandable slots. Among the available chips, the CHIPSET is the most important because it runs the computer to maximum efficiency. The makers of the CHIPSET update the drivers routinely to make it adaptive towards the new changes. If the graphic card is not showing the images correctly, your first reaction should update the CHIPSET driver software. It can easily remove many small issues.

  1. Right-click the Windows icon and click the option Device Manager.
  2. Device Manager

  3. In the Display Adapters category, choose the chipset driver and right-click it. Then select the option for Update Driver Software.
  4. Update Driver Software

  5. To search the update, you can either search automatically online for the updated driver software or browse the setup you have downloaded from the CHIP maker website.
  6. search automatically online for the updated driver software

After installing the updates, you need to restart the computer and rerun the video.

# Troubleshooting – 2. Underclock Graphic card performance

When the video becomes blurry, hang, crashes, or freezes after some minutes of playing, it shows that the graphic card is overheating rapidly due to overconsumption. Occasionally, the user purchases the average quality graphic card from a not so famous vendor. Such a graphic card cannot perform heavily like the Intel or Radeon cards. So, it would help if you underclocked the GPU and video RAM. Each graphic card supports some software to manage its functionalities and set its operating range. You can select the range to a lower level and rerun the video.

# Troubleshooting – 3. Run a physical check

Most often, the problems in running a video smoothly occur due to a bad graphic card. But other hardware components can also bring the same problem. For example, a lower grade RAM cannot run a high-definition video, and an older generation processor loads the files slowly. You should run the physical check routinely and change the faulty hardware components.

# Troubleshooting – 4. Uninstall the display driver and download the latest one

If much time has passed since you updated the display driver, you invite the video playing error. You should either update the older driver or uninstall it completely. Go to the display driver maker website and download the latest version of the driver. After installing the driver, restart the computer and rerun the video.

# Troubleshooting – 5. Repair the corrupt video using a professional tool.

When you have checked all the hardware resources related to the graphic card and found that everything is okay, you need to check for the video file’s faults. Sometimes, corruption affects the specific video file, but the user thinks the graphic card was corrupt.

After using all these troubleshooting methods, you do not need to investigate other ways but use the Kernel Video Repair software and recover the video completely. The tool will access the video from its location and remove the corruption from it; then, you can save the video with its original format size, aspect ratio, audio quality, format, etc.


Video hardware and graphics cards ensure a smooth video experience for PC users. However, when there are problems in video hardware and graphics cards, they need to try the manual ways described here. However, if the video file is corrupt, they need to repair it using the software.

Kernel Video Repair