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Summary: This article explores solutions to resolve the “document template is not valid” error in Microsoft Word, covering methods like add-in management, repair tools, and software for virus-infected files, ensuring efficient problem resolution.

In 1983, Microsoft Word was born, becoming the most widely employed software in history. With its array of advanced features, MS Word has empowered users in tasks such as document creation, editing, and formatting. Over the years, it has evolved through numerous versions, each bringing continuous enhancements.

One particular version introduced a game-changing feature: template creation. This feature grants users the flexibility to effortlessly configure various elements, from titles and headings to paragraphs and designs, within a Word document. However, the brilliance of these features could be overshadowed if MS Word deems your template as invalid.

Such an issue can indeed disrupt your workflow significantly. Many users and organizations have reported encountering this problem. In this article, we will delve into this issue and provide solutions on how to promptly address the MS Word error message: “The document template is not valid.”

Error: “The document template is not valid”

Each time you attempt to open a Word document, you may encounter a pesky pop-up message stating either “the document template is not valid” or “the add-in template is not valid.” This frustrating message can impede your access to the document’s content. Fortunately, there are manual methods to recover Word documents. In cases where these methods prove ineffective, professional software can step in to resolve these issues comprehensively.

Methods to stop the error “The document template is not valid”
A. Change the location of the Startup File

Some errors, like the “invalid template” error, can occur when an incompatible add-in within the Startup folder clashes with MS Word. It becomes crucial to pinpoint the specific add-in responsible for this issue and then relocate it to resolve the problem effectively.

  1. Before proceeding with the process, ensure that you quit all the running Microsoft Office programs on your system.
  2. According to your MS Word version, open the Word Startup file from the location-
    • MS Word 2016- Program Files\Microsoft Office\Office16\Startup
    • MS Word 2013- Program Files\Microsoft Office\Office15\Startup
    • MS Word 2010- Program Files\Microsoft Office\Office14\Startup
    • MS Word 2007- Program Files\Microsoft Office\Office12\Startup
    • MS Word 2003- Program Files\Microsoft Office\Office11\Startup
    • MS Word 2002- Program Files\Microsoft Office\Office10\Startup
    • MS Word 2000- Program Files\Microsoft Office\Office\Startup
  3. Move all the files present in that folder to your desktop.
  4. Now, open this folder-
    Documents and Settings\username\Application Data\Microsoft\Word\Startup
  5. Again, if there are any files in this folder, move them to your desktop.

  6. Exit and restart Microsoft Word.
B. Disable all add-ins

Another effective approach to swiftly resolve the MS Word error message, “the document template is not valid,” involves disabling specific add-ins that could be triggering the problem. This not only mitigates the issue at hand but also prevents potential complications like the “Word file won’t open” error. Furthermore, it contributes to a faster and smoother performance of the Word program.

  1. Launch MS Word and click on ‘Files.’click on Files
  2. Select ‘Options’ and move to ‘Add-ins’ from the left panel.Select ‘Options’ and move to ‘Add-ins
  3. From the ‘Manage’ drop-down menu, select ‘Word Add-in.’select Word Add-in
  4. Click on ‘Go’ and check if any problematic add-ins appear. You can uncheck those add-ins.
  5. You can move to the next categories until you find the particular invalid add-ins.find the particular invalid add-ins
C. Run MS Office Repair tool

Many errors that may arise in various Microsoft programs, including the “document template is not valid” issue, can often be resolved by utilizing the MS Office Repair tool. This tool can prove to be a straightforward and effective solution to tackle a range of problems within your Microsoft Office suite.

  1. Open ‘Control Panel’ on your system.
  2. Directly move to the ‘Programs and Features.’
  3. Search for ‘Microsoft Office,’ and a new window will be presented.
  4. Click on ‘Quick Repair’ and select ‘Repair.’ The repairing process will commence.
  5. Restart your system and open the Word document.
D. Use a Word repair software

Indeed, virus corruption in Microsoft Word documents can pose a significant threat to your data. It’s crucial to address such issues promptly to prevent them from escalating. One professional solution for repairing virus-infected MS Word files and preserving the original content’s structure and accuracy is Kernel for Word Repair. With its user-friendly interface, this software provides an effortless way to recover Word documents and safeguard your valuable data from virus-related damage.

  1. Download the Kernel for Word Repair software on your computer.
  2. Click on ‘Add File(s)’ to add single or multiple files according to the requirement.Click on Add File
  3. It will be enlisted in the tool. Select ‘Repair File(s).’Select Repair File
  4. Now, choose a location to save the repaired documents anywhere on your system. Click on ‘OK.’Click on OK
  5. The status of the repairing procedure will be displayed.repairing procedure will be displayed
  6. After a successful repair, it will be saved on the selected location. Click on ‘OK.’Click on OK
E. Uninstall and reinstall Microsoft Office Word

As a last and final resort to swiftly resolve the MS Word error, “the document template is not valid,” you can consider uninstalling the application from your system and then reinstalling it. This can provide users with a fresh start and potentially eliminate any underlying issues. However, it’s essential to emphasize the importance of taking proper backups of all your crucial Word documents before proceeding with the uninstallation and reinstallation process to ensure that none of your valuable data is lost during this procedure.

  1. Open the ‘Control Panel’ and move on to ‘Programs and Features.’
  2. Right-click on the application and click on ‘Uninstall.’


The full potential of the remarkable template features in MS Word can be undermined if they are not functioning correctly. This article addresses one common error, providing insights into how to promptly resolve the MS Word error message, “the document template is not valid.” Solutions include relocating the Startup file, disabling incompatible add-ins, running a Repair tool scan, and reinstalling the application. In cases where these steps prove ineffective, the issue might be due to severe corruption, which can also be easily rectified using Kernel for Word Repair software.

Kernel for Word Repair