Best Way to Fix Calendar Missing in Microsoft Teams

Jarvis Flores
Jarvis Flores | Published On - 09 Sep 2021 |

Read time 5 min

Many businesses have started relying on Microsoft Teams for team communications, especially after the pandemic, which allowed employees to work from home. But, that’s not the only reason to use Microsoft Teams. It offers plenty of features to help team members improve productivity and team collaboration. For example, Teams Calendar is one of the best features that allows you to schedule meetings with stakeholders, team members, and other individuals.
Though it is easy to create a Team in Microsoft Teams with a calendar, many users started reporting on the Microsoft community that their Calendar on Teams is missing, which is quite disruptive for work proceedings. Many users cannot find the calendar option in their MS Teams menu, making it troublesome to get details on any meetings. Thus, it is vital to fix this error and get your Calendar back.

Reasons for Calendar Missing in Teams

There is no specific reason behind the Calendar missing on your Teams. However, based on user’s feedback and technical authorities, the problem can arise in the following scenarios:

  • Sometimes the Calendar goes missing if you disable the Exchange Web Services protocol. This happens because Microsoft is more focused on privacy & control when it comes to Microsoft Teams
  • Teams calendar works for on-premises mailboxes only, which means it needs access to the Exchange organization’s on-premises mailboxes. If the access is not given, the calendar option will not be visible
  • Teams Calendar is driven by the administrative policies, which means any changes in the related policy can disable the calendar option

Now that you know of the reasons behind Calendar goes missing in Teams, you can move to the practical solutions to fix it.

Solutions to Fix MS Teams Calendar Missing

Fixing the calendar issue will help you improve Microsoft Teams performance. But there are only a few methods you can use to get your Calendar back. Let’s have a thorough look at each of these methods:

Method 1: Reconfigure the MS Teams App Setup Policy

As mentioned above, Teams Calendar settings are controlled by MS Teams Administrative Policy. If the administrator has changed the policy settings, it can cause the disappearance of the Calendar. Fixing the MS Teams app setup policy can help you fix the error easily.

  1. Log in to Microsoft Teams admin center as the Office 365 administrator.
  2. Now, click Users in the left-pane ad select your account. A new tab appears on the screen containing all settings related to your account.
  3. Click the Policy tab and select Global (Org-wide default) under the App setup policy section. MS Teams policy section will appear on the screen, containing settings like Activity, Chat, Teams, Calendar, etc.
  4. Now, from the pinned tab, check if the Calendar option is enabled or not. If it is not listed, click Add apps and select Calendar. It will add the Calendar to the default menu.

Launch MS Teams after configuring the policy settings and see if the calendar option is available or not.

Method 2: Check Exchange Web Services Protocol

Exchange web services protocol must be enabled to access Calendar in your Teams account. If it is disabled, you need to contact your IT expert and ask him to enable it with the below steps:

  1. Run Windows PowerShell as an administrator in your system to run PowerShell utility with admin privileges
  2. Run the following command in the PowerShell and press Enter. This will provide you with a variety of client access settings for the mailboxes. Here, check whether EwsEnabled is false or true. If it’s false, then move to the next step.
  3. Get-CASMailbox “Identity Name” | fl ews*
  4. Now, run the below command to enable the Exchange Web services protocol, which will enable the Calendar feature.
  5. Set-CASMailbox “Identity Name” -EwsEnabled $True

Now, launch MS Teams, and you will find the Calendar option in the default menu.

Method 3: Give Access to Exchange On-premises Mailboxes

The calendar feature works for on-premises mailboxes only. So, if you want the Calendar to appear in your MS Teams, you must give access to your organization’s Exchange on-premises mailboxes. However, the process is a little complicated; it is proved to be most effective in fixing the missing Calendar error. Besides, there are some prerequisites you need to follow to perform the process, such as:

  • Your Teams account must be synchronized with the Azure Active Directory
  • You must have a working Exchange on-premises server mailbox
  • The Exchanger Server must have a hybrid connection
  • You need to configure OAuth authentication

If the above prerequisites meet, you can ask your organization to allow MS Teams to be given access to Exchange on-premises organization for both Autodiscover and EWS. You can follow the below procedure:

  1. Autodiscover and EWS URLs should be available to provide access to Exchange mailboxes
  2. Configure OAuth authentication, and it should be working between your Office 365 tenant and On-premises environment. You can use the Hybrid Configuration Wizard to configure in a complete hybrid environment.

The above methods will fix the Calendar missing in Teams for sure. If the problem still appears, it is advisable to migrate your Team’s data to another account, where you can access the Calendar option. But, the manual method is time-consuming and lengthy, and there is no guarantee you will get all your data migrated.

In our opinion, you can use Kernel Microsoft Teams Migrator that is designed to help you migrate all your Teams data, including chat history, Calendar, and other Teams items. It is integrated with advanced features to help you migrate your data quickly. For instance, the tool allows you to migrate Teams data between two tenants and map between source and target mailbox. It supports all Office 365 plans. Using this utility, you’ll be able to migrate all your Calendar items to another account.

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Wrap Up

MS Teams Calendar is one of the extensive features vital for every organization to create and schedule meetings. Missing this functionality can affect your productivity and professionalism in your organization. Thus, it is vital to fix this error as soon as possible. This article covers the most practical methods to get your Calendar back in your Teams account.