Read time 7 min
MS Outlook users have become so dependent on it that they can’t just use another email client if Outlook faces some issue. While there may be some cases when the problem faced is ignorable, and one gets to live with it or even find a workaround. There are some errors that one just can’t ignore. One such error reported by users is when the Outlook application fails to open and throws the error: “Cannot start Microsoft Outlook.” It further mentions that there is an Invalid XML and the view that can’t be loaded. This issue brings the user to a standstill as no email function can be performed if Outlook doesn’t open at all. One can’t even read emails, let alone perform other tasks. In this blog, we will help you understand and fix this error once and for all.
Outlook users sometimes face this issue where the application fails to open and throws an error in a pop-up window.
The error reads as “Cannot start Microsoft Outlook. Cannot open the Outlook window. Invalid XML, the view cannot be loaded.” Further, it doesn’t provide much troubleshooting options as the application closes as soon as you click on the only button on the pop-up window – the “OK” button. So, the user is not able to perform any function on the Outlook application due to this error. Most of the time, the error is not intermittent and keeps popping until fixed.
Before we move to the resolution methods, let us first discuss the reasons that can lead to this error. There can be various causes that can trigger the Invalid XML error. Here are a few of the most common causes behind this error.
The navigation pane is the window that appears on the left side in Outlook and helps you switch between different functional areas such as Calendar, Contacts, Mail, Notes, Tasks, etc. The configuration settings of this Navigation pane are stored in an XML file in the Outlook folder. Editing this XML file can cause this issue. Further, corruption or any other damage to this file may also lead to this error
Corruption of hard drive can cause issues. If the XML file for the navigation pane lies in any bad sector, then the application will not be able to access and process it successfully. This may lead to Invalid XML Error.
Sometimes, you may have to open Outlook in compatibility mode so as to fix any other issue that you might have faced. But there are various features and settings that are disabled in compatibility mode. The navigation pane is also impacted while running Outlook in compatibility mode and can face the invalid XML error.
This cause is not common but has still been observed in some cases to impact the navigation pane configurations. An outdated or very old version of Outlook can cause this issue.
We know a bit about the Invalid XML error, what it is and how it may occur to you. Now, let’s move forward to fix this error.
If you still face the same issue, proceed to the next method.
Sometimes the hard drive and Outlook data files are a victim of corruption and cause this error. If that PST file is corrupt, then you need to repair it using a professional PST Repair tool. Kernel for PST Repair tool is the answer to your problems in such a scenario. It is a very powerful yet simple tool that can repair your PST file and get rid of all corruption in a matter of minutes. The GUI is smooth and very intuitive that you won’t even need any instructions to fix your PST file using it. Once the PST file is repaired with the help of this tool, restore it to Outlook, and your issue should be fixed.
In this blog, we discussed the Invalid XML Error that prevents Outlook application from opening. First, we explained what the error is and what it means. Next, we discussed the various causes behind this error and explained how these causes could lead to the error. In the subsequent section, we covered various methods to resolve the issue and get rid of this error. We covered from the most common fix to the rarely required one so as to fix the problem, no matter what the cause is.
In the end, we also suggested a PST repair tool to help in the scenario where PST restore is the only option left, and your PST file is also corrupt. Kernel for PST Repair tool can be used to fix the PST file. We hope that you were able to get your Outlook working again with the help of this blog.