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Deploying legitimate antivirus programs enhances the performance of your machine, protects your system from external threats and allows you to take actions such as delete/quarantine viruses. Every antivirus program has its set of algorithms to work; some allow specific programs to make changes to your system while other treats the same as potential threats.
Antivirus programs also have certain impact on desktop-based applications like MS Outlook. It has been reported by a majority of Outlook users that they face issues while operating Outlook on an antivirus protected machine. As we know, a PST file is loaded each time you launch Outlook and it’s quite possible that the antivirus software that is currently running on your machine restrict Outlook to load the PST. Moreover, if your PST file is virus infected and the antivirus installed is not powerful enough to remove viruses from the file, then also your PST become inaccessible.
A user may encounter one of the following error messages if their antivirus blocks Outlook.
“Your Anti-Virus software has blocked the file you were trying to open”
“Outlook PST is in use and cannot be accessed”
Apart from these, there are several other issues that antivirus programs create.
Some of the root causes behind PST errors caused by antivirus programs are listed below:
The foremost method to resolve such issues is to make sure that your anti-virus is either up-to-date or has no restrictions on the functioning of Outlook. If you are still getting the same error message, try resolving the issue using methods that are mentioned below:
If you haven’t backed up your Outlook data and the Inbox Repair tool fails to resolve the issue, seemingly because of severe level of corruption to the PST, then, the most recommended way is to look out for third-party Outlook repair tools.
In this regard, we have highlighted an efficient repair tool that provides a one stop solution to all your PST related issues.
Kernel for Outlook PST Repair is one of the most popular alternatives to Inbox Repair Tool and other manual approaches to resolve corruption issues from your Outlook PST. The tool repairs your corrupt PST files and restores items such as email messages, notes, tasks, calendars, journals, appointments and other Outlook items. Here is how the tool works:
Getting PST file issues due to antivirus applications is fairly a common scenario faced by a majority of Outlook users. You can either use an updated version of the antivirus or configure it to allow Outlook functionalities to run on your system. However, there are situations where your PST might get corrupted due to virus infection, which in turn indicates that the antivirus running on your system is unable to detect and quarantine viruses and other affected programs. In such circumstances, it is always recommended to use a reliable tool like Kernel for Outlook PST to resolve corruption issues in PST.