Printing Problems in Different MS Outlook Versions

Aftab Alam    Aftab Alam     Updated On - 26 Jul 2019

Introduction

Applies to: MS Outlook 2003, 2007, 2010, 2013, 2016.

While printing any Outlook message, you may get frustrated, as you cannot print only selected pages or only the first page of the message. Most of the Outlook users are dissatisfied with Outlook due to this disability and lacking printing options. The basic reason for this disability is that the printing engine of Outlook does not support selection of pages for printing. Let us have a look at the printing issues that users face while printing any message of Outlook 2003 and later versions.

Printing issues in Outlook 2003 and earlier versions: HTML formatted messages in Outlook 2003 and earlier versions use Internet Explorer’s printing engine. However, Internet Explorer’s printing engine provides more printing options, but the problem remains same as selection of pages for printing is still not possible.

Printing issues in Outlook 2007: Outlook 2007 supports View in Browser and offers all printing capabilities for Web page. Moreover, printing of selected pages or text is also possible. But the only problem is that it does not include the header information of the email.

Solution of the problem:

Try out following solutions to solve printing issue with Outlook:

Outlook 2003 and earlier versions: Convert the message to HTML if it is Rich Text or Plain Text. To perform this action, go to Edit, select Edit Message, then Format and then HTML. Once the message is converted to HTML, print it using the normal methods.

Outlook 2003 and earlier versions, when using Word as the email editor: Click Forward then print the message. Close the message after printing. You can also use View in Browser in older versions and can print the message from the browser.

Outlook 2007: Open the message in its own window, and follow these steps:

  • Click Other Actions,
  • Go to Edit Message. On the Options tab, select Change to HTML.
  • Go back to the Message tab, select Other Actions, View in Browser then print from the browser.

This way selected pages or text can be printed very easily in Outlook 2003 and earlier versions and Outlook 2007. By using above mentioned solutions, you can meet you printing needs and can control the way messages are printed.

Printing issues in Outlook 2010: The Outlook 2010 prints the message, but the message header is not presented correctly. The header is disorganized and whole message looks bad on the page.

Solution: The header gets disorganized due to mis arrangement of message in the printing page. You should open the message in the browser. Click the view option in browser, then print the message without the header. You can also choose the print selection option and select only the required part.

Printing issues in Outlook 2013: You may face the printing issues in Outlook 2013 like the Outlook may not print the message after installing it on Windows 10. All the remaining applications of MS Office suite are working fine, but the Outlook is not able to print the message or a different error message:

Cannot print unless an item is selected. Select an item, and then try to print again.

Solution: You can apply different methods to rectify the problems for Outlook 2013. Here is the first method.

Method – 1. Run the Outlook application in safe mode by running this command in Run option.
Outlook /safe

  1. Follow File>>Options>>Add-ins>>COM Add-ins. Click the Go button.
  2. If there are adds-in listed, then uncheck it.
  3. Restart the Outlook again and try to print a message.
  4. Repeat the same procedure by disabling another Add-in. It will clear the picture that which add-in is causing the issue.

Method -2. Outlook puts its print settings in a unique Outlprnt file. If this file is either missing or facing a corruption, then you need to rebuild it by following the steps –

  1. Go to Start option, point to search, click Files or Folders.
  2. Type Outlprnt and click search now.
  3. select the file, right-click and click Rename.
  4. Provide a new name to the file and the close the search option.
  5. Restart the Outlook and try to print a message.

Printing Issues in Outlook 2016: If you are unable to print I Outlook 2016 at Windows 10, then many users have to face the same problem that they are unable to print in Outlook. Whenever you give the print command, it shows the message that printer is not ready. But the printer is in ready state. Then you need to troubleshoot to remove the problem.

Method -1. Follow the steps –

  1. Make sure that Printer is active by checking the USB connection for wired printer and Wi-fi connection for wireless printer. Fix the network issue if there is any.
  2. Download and run the printing troubleshooting tool.
  3. If the printer does not work ever after running the troubleshooting tool, then update the driver. Go to the Device Manager, then go to the Printer options, find your printer and select the Update Driver option.

Method -2. There is a spooling service which manage the printing services. You can restart the service to clear the file. Here is its process –

  1. In the Search bar, write the services and it will open a list of all the windows services.
  2. In the list, find the Print Spooler and double click it. Choose to Stop it.
  3. In the Search bar, type ‘%WINDIR%\system32\spool\printers’, the delete the files present in the folder.
  4. Go to Services list again and restart the Print Spooler service.