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Exchange users losing or forgetting their passwords is a common occurrence. Fortunately, Exchange administrators can resolve this issue easily by resetting the passwords of the respective mailboxes.
We are going to learn the methods to reset the passwords of Exchange mailboxes. The most common way is to use Active Directory and Users Computers. Another method is to reset password from the Exchange Admin Center.
Administrators can easily reset the passwords of Exchange mailboxes from Active Directory Users and Computers. Let us look at the general steps required for resetting the mailbox password:
There is another way to change the passwords of Exchange mailboxes, i.e., using the Exchange Admin Center. But the Reset password option is disabled by default. So, you must enable this option in settings. Before enabling it, users should run these commands one after the other in PowerShell.
Now when you select a user mailbox and click Edit to view its properties, you will find the Reset Password option. Here, you can set a new password of the mailbox and save it for the next login.
Resetting the passwords will help you access mailboxes that have become inaccessible due to loss of passwords. However, if mailboxes are inaccessible due to EDB file corruption or server crashes, you need to use an Exchange recovery tool.
The professional software for Exchange data recovery, Kernel for Exchange Server recovery is helpful here. It restores any kind of inaccessible Exchange data safely to the desired destination location. It is the best solution for accessing the Exchange data back after Exchange Server corruptions.
The article describes the two ways to reset the passwords of Exchange mailboxes. These methods can be employed if Exchange users forget their password and are unable to access their mailboxes. However, if the mailbox inaccessibility is due to some corruption issues, these methods may not be helpful. To deal with corruption issues, users can first go for the manual EDB to PST conversion methods. But if the corruption is high-level, then a reliable Exchange recovery software like Kernel for Exchange Server is recommended.