Read time 6 minutes

Summary: This article discusses two methods for mailbox restoration from Exchange EDB files. The manual approach involves steps like database verification and DPM usage, while the automated method uses the Kernel for EDB to PST tool for a faster and more efficient solution. The automated approach is preferred for its speed and security in handling data-related issues.

There are various situations that may necessitate the restoration of a mailbox from an EDB file, with hardware failures being a prominent example. In such instances, there’s no need to fret; Exchange employs a Data Protection Manager, a dedicated application designed for data backup and recovery. This powerful tool enables you to effortlessly retrieve a mailbox from the EDB file, ensuring minimal disruption to your operations.

Recovering Mailbox using Data Protection Manager Recovery Wizard

Let’s see how you can use the manual method to restore Exchange EDB files.

  1. Start with verifying the Server protection, mailbox database whether it exists or not. Create a new database by running the command – “New-MailboxDatabase” if it is not there.
  2. Now, using the command feature, set mailbox database cmdlet to configure recovery database settings.
  3. Now it’s time for DPM, go to DPM Administrator Console, select Recovery view, click on All Protected Exchange Data node. Finally, select the mailbox you want to recover.
  4. On the next step in the Recovery Points section, select the data you want to recover and allot a recovery destination. Now, click on Recovery Time and finally click Recover to Continue to proceed.
  5. Now, click on Recovery Wizard, a window with information will open, check the details and click on Next.
  6. On the next step, select the type of recovery and click on Next.
  7. On the next window, you will see some recovery options, select them as per your requirements and preferences. After the selection, go to the Notification section, enter the recipients for the mail and click on Send an e-mail.
  8. On the next page, click on Close.
  9. Now, run this cmdlet “New-MailboxRestoreRequest –SourceDatabase ’RDB-CONTROL’ –SourceStoreMailbox ‘mailbox name’ –TargetMailbox –TargetRootFolder Recovery -SkipMerging StorageProviderForSource” to restore the mailbox.
  10. Now, finally, delete Recovery mailbox database with the cmdlet – “Remove-MailboxDatabase -Identity ‘RDB-CONTROL’”.
How to Recover & Restore Mailbox Using Automated Method?

Efficiently recover and restore your mailbox using the automated approach by installing the Kernel for EDB to PST tool. Unlike the cumbersome and complex nature of free EDB file to PST conversion methods, opting for the automated approach ensures a rapid and seamless solution. To get started, simply download the Exchange EDB recovery software from our website and execute the process effortlessly.

  1. Click on the Offline EDB in the ‘Recover or Migrate from any of these Sources’ section.
    Recover or Migrate from any of these Sources
  2. In the source type, select Offline EDB File and click on on Next
  3. On the next step, select an EDB file by clicking on the browse button denoted by three dots.
    select an EDB file by clicking on the browse button
  4. Select the file and click on Open.
    open the file
  5. After selecting the file, check once to make sure. In the Temp path section, the software will provide a path, click on Next.
    Temp path section
  6. On the next step, you need to select the scanning mode. Also, select the options mentioned below ‘Use message table to get “From” field’ and ‘Use Disk Space’ as per your preference. Click on Next.
    select the scanning mode
  7. Select the mailbox and click on Export messages, from the dropdown select PST.
    from the dropdown select PST
  8. Select the folders which you want to export to a PST file, select an option from the section ‘Export to’. Select ‘Existing PST’ if you want to export to an existing folder or select ‘New PST’ for a new destination. Now select the path by clicking on the three dots denoting browse.
  9. Select the destination and click on Ok.
    Select the destination
  10. Select the rest of the options as per your requirement i.e., hierarchy, size limit, and Unicode PST. Click on Save to proceed.
    Select the rest of the options
  11. Once the mailbox is exported, all details will be shown on the screen. Click on Ok.
    mailbox is exported


We have executed both methodologies: manual using DPM and automated utilizing Kernel. It is abundantly evident that in the event of a similar scenario arising in the future, I unequivocally prefer the automated approach over manual intervention. The automated method not only expedites the process but also enhances security. Whether dealing with a corrupt exchange database issues or any other data-related issues, Kernel for Exchange Server consistently delivers unparalleled results. To bolster your confidence in the product, you can experiment with it at no expense, ensuring it meets your specific requirements.