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Read time 7 minutes

Summary: Learn how to fix the Outlook send/receive error 0x8004010F with our expert tips and tricks. This technical issue can be caused by various factors, such as corrupted Outlook data files or incorrect configurations. For a comprehensive solution, we have also presented the Kernel for Outlook PST Repair tool. With its advanced features and user-friendly interface, it can effectively repair damaged PST files and restore your Outlook functionality.

MS Outlook users frequently get different kinds of errors due to reasons like PST file corruption, relocation of the PST file, Outlook profile corruption, PST corruption, etc. And a very common error encountered by all Outlook users is error 0x8004010F.

The 0x8004010F error occurs in Outlook 2010 and Outlook 2013 versions due to the corruption of Outlook profile. It stops the application from sending or receiving email messages. Whenever the user tries to send or receive an email, Outlook will give the following error:

0x8004010F: Outlook Data File cannot be accessed.


0x8004010F: The operation failed. An object could not be found.

Reasons behind the Outlook 0x8004010F error

  • Invalid/Corrupted Outlook Profile Configuration
  • Unstable/No Internet Connection
  • Corrupted OST file
  • Shared Mailbox for Sending/Receiving Emails
  • Old OST File Copy after Upgrading Outlook
  • Damaged Outlook Program Files
  • OST File Relocation on Device
  • Insufficient Read/Write Permissions
  • Firewall Blocking Outlook Connectivity
  • Incorrect Primary Account with OST File

How to fix the Outlook error 0x8004010F?

The solution to fix Outlook error is to identify the location of the default Outlook data file (PST) and then create a new user profile to make it the default profile. Here is the complete process:

  • Locate the Outlook Data File (PST)
  • Create a new profile in Outlook
  • Set the new Outlook profile as the default

Method 1- Locate the Outlook data file (PST)

  1. Start the Outlook application. Click File > Account Settings> Account Settings.
  2. In Account Settings, go to the Data Files tab and note the name and location of the default Outlook data file (the default data file always have a check mark before it). Click Close.

Method 2- Create a new profile in Outlook

When you create a new Outlook profile using IMAP/POP3 account, you can do it manually or use the auto account setup. Both the ways are given here:

Use auto account setup to create an Outlook profile

  1. Go to the Control Panel. Then click Mail. It will open Mail Setup – Outlook window. Mail Setup – Outlook window
  2. In Mail Setup – Outlook window, click the Show Profiles button. Show Profiles
  3. In the Mail dialogue box, click Add.
    Select Add option
  4. Input a new Profile Name in the New Profile window. Then click OK.

    Input new New Profile

  5. Input your user credentials in the Add Account window and click Next. The account is created. user credentials in Add Account

Use manual method to create an Outlook profile

To create profile manually, follow the steps as:

  1. In Add Account, select the Manual setup or additional server types option. Then click Next. Manual setup or additional server types
  2. In Choose Service, select POP or IMAP to connect to a POP or IMAP account and click Next. select POP or IMAP to connect
  3. In POP and IMAP Account Settings, input your account details. Under Deliver messages to, select Existing Outlook Data File. Click Browse and, select the Outlook data file of the previous account and click OK. Then click Next.
    Select Existing Outlook Data File
  4. In Test Account Settings, click Close and then Finish.

Method 3- Set the new Outlook profile as the default

To make the newly created Outlook profile as the default profile, follow the steps:

  1. Go to the Control panel and click Mail.
  2. Now click on Show Profiles in the Mail Setup – Outlook.
  3. Then in the Mail window select the newly created profile, click Properties.

    select the newly created profile

  4. In the Mail Setup windows, click on Email Accounts.

    Choose Email Accounts

  5. In Account Settings window, go to Data File and click Set as Default. Click Close. Account Settings

Now the new Outlook data file is created, and it will work without any issues.

Method 4: Repairing the OST file

In case of any issues with the OST file, try repairing it through the widely-used Inbox Repair tool, known as SCANPST.EXE. Access the tool from Outlook’s installation directory and follow these easy steps given below.

  • Go to the location: C:\Program Files\Microsoft Office\root\OfficeXX\ and access ScanPST.exe
  • Tap on browse and choose the OST file from the location: C:\Users\user\AppData\Local\Microsoft\Outlookchoose the OST file from the location
  • Hit Start to find the errors and click on Repair to resolve problems with your OST file.

Upon repair, restart Outlook and click on Send/Receive to verify that Outlook is working and the error has been resolved.

Method 5: Repairing Outlook

When encountering issues with Outlook, repairing the installation files is a suggested solution. If that doesn’t work, the next step is to reinstall Outlook. Follow these simple steps to repair Outlook and restore optimal functionality to your device.

  • Access the Control Panel and go to Programs > Programs and Features
  • Look for Microsoft Office and tap on Change.Access the Control Panel
  • Choose the option Repair > Continue.
  • Follow the wizard and restart Outlook to fix the error.

Resolve Outlook errors using Outlook file repair tool

Some Outlook errors can occur due to corruption of PST files too. To get rid of such errors completely, you need a PST recovery tool. Try Kernel for Outlook PST Repair to recover all the PST data with accuracy. It has advanced algorithms to find specific items based on various criteria like from, to, send date, receive date, etc. The recovered files can be directly migrated to cloud platforms like Office 365 or email servers like MS Exchange live Server etc.

Wrapping up

To fix the Outlook Send/Receive Error 0x8004010F, it is important to understand the root cause of the issue. We have outlined the common reasons behind the error, which include corrupt Outlook files, antivirus or Windows Firewall blocking the connection, large emails or files, etc.

We have provided easy-to-follow manual solutions such as creating a new Outlook profile, repairing the OST file, and repairing Outlook. However, while these solutions may work in some cases, they may not be effective for severe or complex issues.

Thus, we recommend an expert and trusted Outlook repair tool like Kernel for Outlook PST Repair. This tool can efficiently repair and recover all corrupted files and data, providing a long-lasting solution to the error. With this utility, you can be confident that your Outlook will work smoothly and efficiently without the fear of recurring errors.

Kernel for Outlook PST Repair