What to do when emails get stuck in Outbox?
Read time: 11 minutes
Sometimes, you need to send an urgent message to someone, but you find that your Outlook emails get stuck in the Output without getting delivered to the recipient at the other end. This situation can be a real headache for anyone looking to send emails quickly.
In this blog, you will learn about some common reasons for Outlook emails being stuck in Outbox and different possible solutions to tackle this issue. These solutions will help you avoid this frustrating issue in the future. Even if you still face this issue, we will also recommend professional software to overcome it.
Try automated tool Kernel for OST to PST Converter to solve damaged OST files due to emails getting stuck in Outbox error
There are a few reasons for Outlook Outbox not sending emails and getting stuck. Some of the major reasons are listed below-
After knowing all the possible causes of the Outlook emails getting stuck in the Outbox issue, let’s discuss different methods with a proper step-by-step guide to fix this problem.
Note: Before starting with any methods to troubleshoot Outlook Outbox not sending email issues, ensure you have stable internet connectivity. Slow or poor connectivity may hinder sending emails, especially with large attachments.
Before focusing on techniques for resolving the problem, check the mail server’s state. If the mail server is offline, your email messages will remain in the Outbox folder until the server’s state changes to online.
To change the mail server state, follow the below steps:
Step 1: Look at the bottom right-hand corner of Outlook. You will see Connected or Connected to Microsoft Exchange. If it is “Connected,” the problem is not related to the server status.
Step 2: Suppose the state is Working Offline, then go to the Send/Receive tab and click on Work Offline to turn it off. Now, send the email again.
Step 3: Still, if the status remains Disconnected, check the internet connection, and set it right.
If you still face the issue even after the first method, you must try sending the emails again, but this time, ensure you are connected to the server, besides confirming the internet stability.
Decreasing the number of attachments in the mail is another option to be considered. If doing so makes the mail leave the Outbox folder successfully, then your problem is solved.
You may even check the email setting to see whether you have set the mode of ‘send later’ or ‘delayed sending’. Such a delayed sending setting will result in the showing of Outlook emails stuck in Outbox. Either remove this setting or wait till the time of sending is reached.
Sometimes, Outlook emails get stuck in Outbox because of different passwords of the email account and Outlook account. Thus, if you change the password for your email account, you must also change the password for your Outlook account.
To change the password for either Outlook or your internet email account or Outlook data file, follow the below steps:
To change the password for the Outlook data file, follow these steps:
Safe Mode allows the user to open any application in a diagnostic mode. It enables eradicating all the minor troubles and interference via add-ins and, later, safely opens the Outlook application. Press the Windows and R keys together, type outlook/safe, and click Ok to run the command.
Updating the office apps is one of the universal solutions to fix most Outlook problems, including emails stuck in the Outbox Outlook issue.
To update the apps, follow the steps given below:
If you find yourself having trouble sending emails due to your antivirus program, start by checking for updates on your antivirus manufacturer’s website. Forums and user communities may also hold relevant solutions and workarounds. While disabling email scanning may also aid in resolving the issue, don’t be anxious about doing so, as this option is mostly an extra safety measure.
Furthermore, most modern antivirus software will continue to monitor incoming files, including email messages and attachments, regardless of whether the email scanning option is turned on or off.
A timeout can also help resolve the issue; try heading over to Account Settings, then More Settings, and click on the Advanced tab to set this up.
There are many other manual methods, including reducing the size of attachments and inputting the password every time you change it. You can also try the Inbox Repair Tool, as Outlook stores all the information in the OST file.
If none of the manual methods works well to resolve the problem, using the Kernel for OST to PST tool is highly recommended. The tool works proficiently to resolve corruption and damages in OST files. The OST to PST converter tool works effectively even on large-size OST files and splits them as per the user’s requirement.
Get an idea of the Kernel for OST to PST software working with these procedural steps.
The process is easy to perform, and you can try it using the free trial version available to download on the software website.
When users experience Outlook Outbox not sending their emails, they sometimes get stuck in the Outbox without being delivered. This error may occur due to many reasons like incorrect Send/receive settings, offline mail server or Outlook, Outlook in use with another program, and so on. However, you can fix this issue using the above-discussed methods. These solutions will help you quickly resolve emails get stuck in Outbox issue. Still, if you face this issue, we recommend trying OST to PST Converter software.
A- There are several reasons why emails stuck in Outbox, including a bad internet connection, incorrect server settings, or large attachments. It is essential to troubleshoot these issues using the above solutions to get your emails back on track.
A- As a technical matter, the length of time that mail stays in the Outbox folder of Microsoft Outlook is dependent upon one factor only: whether or not you have initiated a send/receive operation. Until you start the process, email messages will remain in the Outbox.
A- For email users, the Outbox is a familiar term that denotes the folder where outgoing emails are stored temporarily until they can be successfully sent. This is particularly useful when there are unforeseen issues that prevent the email from being sent, such as internet connectivity problems or a recipient’s mailbox being full. The Outbox ensures that emails are not lost & can be resent at a later time.
A- On the left-hand side, other options can be visible below the Inbox. These include Sent, Trash, Archive, and Spam. When the issue of email getting stuck becomes a reality, the Outbox option gets visible. It stays highlighted until the email is successfully sent/received.
A – You just need to click on Send/Receive visible at the top right-sight as Outlook is opened. Then in the navigation panel, click Outbox. Now, the email can be deleted from the Outbox.
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The article mentioned common mistakes to avoid and provided useful tips to prevent emails from getting stuck in the Outbox in the future. This proactive approach was highly beneficial.
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This article was really helpful! I had been having this problem with my emails for a while now, and I couldn’t figure out why they were getting stuck in the outbox. After reading through this article, I was able to identify the problem and take the necessary steps to fix it. Thanks for the great advice!
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