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Dodo WebMail has been shut down recently because of operational differences and partnered with The Messaging Company (TMC) to offer email services at a nominal fee. All the Dodo email users got reminders to shift their mailbox data to a separate location before the email client shutdown. People panicked once they received this notification, and understandably so. Many users have their mail accounts since years, so the news of Dodo Email closing was sudden.
Shifting from a free email client model to a subscription-based model hasn’t been well accepted by its users. Considering how there are several email clients offering better features for free, many individuals are now planning to shift their data to another email client. If you haven’t shifted your data till now, fret not, you still have time to do so. As per officials, users can still migrate their data to a safe location till 90 days (August 2026). Get expert insights on Dodo WebMail not working issue with our assistance.
Why is Dodo Email Closing?
The primary reason behind Dodo WebMail Shutdown is because the company is shifting their focus to providing services like core mobile and internet. It’s why they’ve shifted the entire Dodo email operations to The Messaging Company (TMC).
- Shifting service providers: Dodo Mail has partnered with TMC, an Australia based email client, to manage all the email-based services. However, now these services cost $69.99/year (or $6.99/month) as per the new subscription model.
- Increasing security risks: As of late, Dodo Mail has experienced a lot of security breaches and cases of unauthorized access. As compared to modern email clients, legacy email clients like Dodo WebMail fail to provide essential security measures needed to protect data.
- Escalating service costs: Maintaining email server becomes too expensive as users grow and technology advances. Upkeep of server infrastructure, storage space, and constant upgrades over the time becomes less cost-effective for legacy email clients.
Things to keep in mind before migrating Dodo WebMail data
It’s understandable that you’re panicking as the deadline keeps approaching slowly, but you need to keep these things in mind so that you don’t lose your data.
- Review all your linked accounts: Check where your Dodo WebMail account is signed in and promptly change your email address to the current one. Doing so will make sure you don’t get locked out of your account.
- Delete junk emails: Clear out all the junk emails stored in your mailbox so that you only migrate important data. This will help you free up space and even speed up the transfer process.
- Backup mailbox data: Take a backup of your entire mailbox data before starting the migration. Having a backup will be useful for instant data recovery in case of cyberthreats like phishing and virus/malware attacks.
How to Migrate Dodo Emails?
Switching over to TMC isn’t as easy as it seems. Apart from being too expensive, users also report that the spam filters frequently mark important emails as spam. This is why Dodo users migrate their mailbox data to an email client like Gmail or Outlook using different solutions.
Method 1. Download Dodo Emails to local storage
You can download each email to your desktop and then import them in your choice of email client. Using Dodo Email Support, download your emails to your system:
- Log into your Dodo WebMail account.
- Select all the emails that you want to migrate.
- Click on Settings icon and choose Download from the list.
- Download all your emails locally and then import them to your desired email client.
Method 2. Configure Dodo WebMail to desired email client
You can also configure Dodo WebMail to your choice of email client via IMAP. Follow the steps to do so and counter Dodo WebMail not working issue:
Note: For this process, we’ll configure Dodo WebMail in Outlook.
- Open Outlook application and navigate to File > Add account.
- Enter your Dodo WebMail email address click on Advanced options.
- Tick the checkbox besides the Let me set up my account manually
- Choose IMAP from the given options.
- Enter the given details:
- Incoming Mail Server: dodo.com.au
- Incoming Port: 993 (SSL/TLS)
- Outgoing Mail Server: smtp.dodo.com.au
- Outgoing Port: 465/587 (SSL/TLS)
- Click on Next and then Finish to set up your Dodo email account easily.
- Now create a folder in your Outlook inbox and drag and drop all your files to this folder.
Method 3. Use a Trusted IMAP Migration Tool
Instead of risking your data by migrating it via manual way, you can use a trusted IMAP Migration tool. With a dedicated tool like Kernel Migration for IMAP, you can migrate large sets of data from one IMAP account to another without any downtime or data loss.
Having a beginner friendly interface, this tool works perfectly for IT admins as well as users having no technical expertise. The ability to connect multiple IMAP based email clients like Gmail, Outlook, Apple Mail, Zoho, etc. makes it a one-stop solution.
Ending Words
The news of Dodo WebMail Exit was received with a lot of resistance and panic. Many long-term users were worried about losing their important data. Instead of opting for the monthly subscription model, it’s better to migrate your data to a well-connected email client. To help you migrate your data safely, I’ve given some essential advice in this blog.
Real user queries related to Dodo Email Closing
Many users have been worried ever since Dodo Mail stopped its services. There’s a lot of confusion regarding data and important communications. Read below to know some common queries and their answer.
Yes, Dodo WebMail suspended its service permanently on 8th May 2026. However, users can still migrate their data to a new email client till August 2026.
Since you’ve been using Dodo mail for the past 20 years, your mailbox might have important login details, bills and invoices, contacts, banking records, etc. It’s best to use a migration utility to transfer all your data safely.
You can lose access to your linked accounts and all the login details when you lose access to your Dodo account.
Yes, you can. Simply backup all your data to a safe place and then use a trusted third party migration tool to transfer it to another account.
You can change your forgotten password via The Messaging Company (TMC) support portal by receiving an OTP.
