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When you’ve moved to Microsoft 365 environment, you will be familiar with its innovative features and services, which makes it stand apart from various platforms. But if you want to utilize the integrated applications of Microsoft 365 software hassle-free, you need to monitor the health status of Microsoft 365 services. To perform this, Microsoft 365 admin center includes the Service Health page, where you can get the health status of all associated applications of Microsoft 365. This page provides a comprehensive view of the service health for all the associated applications. If any issue occurs, it will reflect on the specific page. Also, you can perform troubleshooting to resolve the specific issue. As there is an absence of real-time alerts, the IT admins need to check the Service Health page to be aware of an incident that occurs in any application. This blog will definitely help you to know how to monitor the health status of Microsoft 365 from the admin center.
Now we know what to do when a problem occurs in any Microsoft 365 application, but the major question is how and what to look for. This section will help you to get the answers to these questions. You must follow the below steps to perform the same:
The Reported Issue helps you to track the status of all issues that a person has reported from your organization. This platform also allows customizing the view of your dashboard. It means that you can select the service you want to show in the dashboard. For this, you simply need to click on Preferences -> Custom View and then uncheck the checkboxes of the services you don’t want to view in the Service Health Dashboard. In addition, you can also get email notifications to be aware of any new incident that results in a change in the service status.
To enable this feature, click on Preferences -> Email -> Send me service health notifications in email. To receive email alerts, you can specify up to two email addresses; it also allows you to choose desired services from the available ones for notifications. Furthermore, instead of subscribing to email notifications of all events, you can also subscribe for an individual event. For this, select the active issue for which you want email notification and then click on Manage notification for this issue. Finally, specify the email address where you will receive the email alerts.
When you click on any issue title listed on the All services view, it shows detailed information about the specific issue, which includes several listings as follows:
To get a clear idea about the status of the service health, here we have listed them with the definitions:
As a Microsoft 365 user, you must know about the health status of all Microsoft 365 services. The services may stop working if several issues occur and you don’t take any necessary actions at the correct time to resolve them properly. If your Microsoft 365 health status is in bad condition, it becomes difficult for you to resolve all the issues. For example, when your Microsoft 365 mailbox data is vulnerable to several issues, it becomes necessary to keep a backup of your Office 365 mailbox data or recover deleted emails from Office 365. One such innovative tool, Kernel Office 365 Backup & Restore, lets you perform this task efficiently. It is a popular tool capable of backing up your mailboxes, shared mailboxes, archive mailboxes, public folders, and Microsoft 365 groups in multiple output formats such as PST, PDF, DOCX, DOX, and EML. It allows you to set smart filters to choose only the required data. Furthermore, it automates the backup process using an inbuilt CSV file.