IBM Notes is a widely used email client after MS Outlook. Though it is popular in today’s business environment, it also faces certain issues. One such an error faced by Notes users is ‘File does not exist’ error message.
Usually, the ‘File does not exist’ error message occurs due to random reasons. Some scenarios in which this error occur are listed here:
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Let us discuss the reasons and then the possible solutions for the issue.
Sometimes, when a user clicks on an email in IBM Notes, he gets an error message ‘File does not exist.’ This error can pop up while performing other activities too than opening the email in Lotus Notes.
The different reasons for this error are:
The Notes user can archive emails to move old and unrequired emails. Archiving the emails helps the users to reduce database size. While doing so, he may get the error ‘File does not exist’ and halts the process.
Reason – This error may pop up if the archive NSF file is renamed or deleted from the directory.
Solution – Go to File > Database > Properties > Archive Settings . Check if the file is missing or renamed. If the file is removed or deleted, create an NSF file or rename the same in the exact location.
If the user is going for a new version update with a different user account, there is a chance for error – ‘File xxx.nsf does not exist.’ For instance – If the user who installs Notes 8.5.2 Fix Pack 3 is not using the same user account by which the earlier version was installed, this issue will exist.
Solution – This error can be prevented by installing the new version with the same user account with which the earlier version was installed. Once the installation is done, restart the IBM Notes application. It will prevent the error message to occur again.
When the user is trying to access the mail in a local replica, he may get an error message:
Reason – Using a local replica in place of server copy is the cause for this error. Also, accidental deletion of Notes temporary files (.DTF) is one of the reasons for the issue. Sometimes anti-virus software activities also play an important role in the deletion of temporary files.
Solutions – Try one or more tasks to resolve the file error:
The above mentioned solutions can solve your problem.
Due to the complexity of the application and frequent occurrence of the Notes errors, many Notes users think of moving to MS Outlook. For this, they need to migrate their Notes emails to Outlook application as one cannot directly use NSF files into the Outlook application. They can try free methods to convert NSF to PST, if they are technically sound. Otherwise, they must try a professional third-party software. Kernel for Lotus Notes to Outlook converter is a proficient software that helps you migrate NSF file(s) to Outlook. It efficiently migrates multiple NSF files in one go with its batch migration feature. The exceptional features and innovative filters are the highlights of the tool. You can utilize this tool for each version of Outlook and Lotus Notes.
Marked as answer by Simon_Wu Microsoft contingent staff, Moderator
Read more : https://social.technet.microsoft.com/Forums/en-US/e2bb9b73-7804-4ce6-b3b8-2781df0f7b96/migration-lotus-notes-to-exchange-how-to-migrate-confidential-emails-in-ln-encrypted
The NSF file errors restrict users to access its data and work on its environment. Such errors are frequent and depends on multiple factors as discussed in the blog. This blog also provides the possible solutions according to the reasons and suggests the best alternative to avoid these complications by moving from Notes to Outlook permanently using the most reliable solution.