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If you are using Outlook for your email needs, you may need to add a shared mailbox at some point. Adding a shared mailbox in Outlook is a fairly easy process, but there are a few things you need to do before getting started.
In this post, we will show you how to add a shared mailbox in MS Outlook. We will also outline some of the prerequisites that must be met before proceeding. So if you are looking to add a shared mailbox in Outlook, read on!
Before adding and using a shared mailbox in MS Outlook 2013, 2016, or 2019, make sure you have taken care of the following points:
These are the basic requirements that must be met before you can add a shared mailbox in Outlook. Once these prerequisites have been met, you can proceed to add the shared mailbox in Outlook.
Once the admin adds you to the shared mailbox in Microsoft 365, you need to close and restart MS Outlook. After restarting Outlook, the shared mailbox might appear in your folder pane below the primary mailbox. However, if this doesn’t happen, you can add the shared mailbox manually.
Shared mailboxes take some time to appear in the Outlook folder pane. However, if it doesn’t work for you, then you can add it manually by following the below steps:
The shared mailbox will now appear in your MS Outlook below the primary mailbox. Now, you can send or receive emails using this mailbox.
After adding the shared mailbox to your Outlook, you can use it to send or receive emails. Let’s have a look at how to send emails from Shared Mailbox in Outlook.
The email will be sent from the Shared Mailbox address.
Let us also learn how to reply to the email received in the Shared Mailbox. Follow the steps given under to do so:
Note that when you send a message from your shared mailbox then your shared mailbox address will only be shown to the recipient of your message.
When you send an email from the shared mailbox, then the copy of the same is stored in the Sent Items folder and not in the shared mailbox. To make sent items be stored in the shared mailbox, you need to edit the settings of the shared mailbox. Let us learn how to do so:
Now the sent items of the shared mailbox will be copied in to the shared mailbox.
A shared mailbox calendar is shared with the members of the shared mailbox. As a member, you can create, edit, and delete events in the Calendar. However, if you don’t have access to the shared mailbox calendar, then you can access it easily with the following steps. The steps are given for Outlook on the web.
Once the admin has added you as a member of the shared mailbox, restart Outlook. The shared contact list of the shared mailbox will be added to the My Contacts list automatically. To use contacts of the shared mailbox, follow the steps given below:
You can view the shared contacts now.
Adding and using Microsoft 365 Shared mailboxes with MS Outlook is one thing, but if you want to backup your shared mailboxes, then it’s necessary to have a backup plan in place, or you can also opt for an automated solution like Kernel Office 365 Backup & Restore to backup and restore Office 365 mailboxes automatically. Besides, if you want to import Outlook PST files to Office 365, then this software can be convenient. So, this is an essential tool for all Office 365 users.
With the help of this software, you can backup and restore your emails, contacts, calendars, tasks, notes, etc. from your Exchange Online account. The software provides an easy-to-use graphical user interface that makes it easy to use for all users. Moreover, the software supports all versions of Microsoft Exchange Server and Microsoft Outlook. So, if you are using any of these versions, then you can use this software to backup and restore your data easily.
Shared Mailboxes have the greatest features of Microsoft 365, which allows you to send and receive emails from a common email id. So, we have created this article to help those users to understand all about Shared Mailboxes, the pre-requirements, adding procedures, and even using it. Moreover, users must take backup of all their mailboxes to avoid any kind of data loss.
Moreover, if you are looking for a hassle-free way to manage a shared mailbox in MS Outlook, Kernel Office 365 Backup & Restore tool is the perfect solution for you. This software allows you to not only add but also restore shared mailboxes without any data loss or corruption. So what are you waiting for? Try it today!?p>