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OneDrive does not Sync in Windows 10 – How to Fix It?

Aftab Alam
Aftab Alam | Updated On - 21 Feb 2021 |

Read time 5 min

Windows 10 has an advantage over older versions as the OneDrive cloud account is synced with the computer by default in Windows 10. A separate node is present in the drive list using which the user can check the files and folders present in the cloud. You can even move the data from the other folders to the OneDrive folder directly. It will be synchronized automatically with OneDrive.
OneDrive folder
Sometimes the user does not see the data present in OneDrive because it is not properly synchronized. There are many problems that can occur, and the OneDrive node shows different icons to denote the problem.

OneDrive Connection Error

If your OneDrive node is showing an error with a cross sign, it is not connected with the computer, and then you can use several methods to connect it again.
OneDrive Connection Error

  • Check if you can connect OneDrive online.
    First, you need to check that you can connect with the OneDrive easily with the online account.

    1. Go to the Notifications area and right-click to the OneDrive icon.
      Check if you can connect OneDrive online
    2. Click the Help & Settings, then choose View Online.
      Help & Settings
  • Check if you can see the content of the OneDrive.

  • Update the OneDrive application.
    You can download the latest OneDrive application from the official website –
    https://www.microsoft.com/en-in/microsoft-365/onedrive/download

    1. After downloading and installing the application, open the OneDrive desktop application.
    2. Input the email address of your Microsoft account and configure it on the computer.
      Input the email addres
  • Temporarily turn off the firewall
    If you are using the firewall from a third-party vendor, it may affect the OneDrive synchronization. You should temporarily turn off the firewall and check if the issue is solved.

    1. Click the Start, then Settings, and go to Update & Security.
    2. Click Windows Security and go to firewall & network protection.
    3. Go to Microsoft Defender Firewall and turn the setting to Off. Save the settings and restart the computer. Then open OneDrive and check if the issue is over.
  • Temporarily turn off the antivirus program
    The antivirus program may be affecting the OneDrive synchronization. You can turn off the antivirus for some time.

  • First, click the Start button and type Settings. Then click Update & Security.
  • Choose Windows Defender and turn the button off. Save the settings.
  • Similarly, you can turn off other antivirus programs as well.

  • Move the files out from the synced folder
    If the OneDrive icon shows a stuck or freeze status for a long time, you can move the files out of the folder by putting the syncing status to pause.

    1. Go to the Notification area and right-click on OneDrive. Click Help & Settings and click Settings.
      Help & Settings
    2. Choose Pause Syncing for 2 hours.
    3. Go to the Sync folder and then move the large file(s) to another folder.
    4. Go back to settings and resume the syncing.
    5. When the actual syncing is complete, move the file(s) back to the Sync folder.
  • Temporarily turn off the proxy settings
    You can turn off the proxy settings in the web browser and try to sync OneDrive with online data.
    In Microsoft Edge, follow the below lines-

    1. Click Start, then go to Settings.
    2. Choose Network & Internet, and at the bottom of the left side, click Poxy.
    3. In the Automatic proxy setup, slide the settings to Off.
    4. In the Manual proxy setup, you can slide the option to turn it to Off.
  • Conclusion

    OneDrive has a sync feature to save the important files from the local folder to the cloud and vice versa. When you want to move the OneDrive data from one account to another, a synchronization problem may create a problem. If you want to migrate the OneDrive content to another account securely, you should use Kernel OneDrive Migration software. It will add the account without any error and migrate the entire content safely. It is the safest method to migrate data from OneDrive for Business to another OneDrive for Business account.

    Download Software