Read time 4 min
Sometimes, users of MBOX email clients like Mozilla Thunderbird face some issues with MBOX files, disrupting email communication. And the MBOX greyed out file issue is the prominent one among all issues nowadays. We will have a complete discussion of this MBOX file issue.
Mozilla Thunderbird is a well-known desktop email client which stores emails in in MBOX/MBX format. And, yes MBOX files are not at all devoid of corruption and issues. One of the issues faced by many users is “MBOX Greyed Out-File Issue,” in which the user is unable to import MBOX folder in Thunderbird application. This greyed out situation of the MBOX file causes difficulties in accessing emails.
The error usually comes with the following error message:
Cannot Import messages: "The Import Messages from a Directory" is Light Grey.
The causes for this error can be corrupted, damaged or broken MBOX files, bugs infection in the email client, application not updated, software conflicts, missing files in directory, etc.
Here, we are providing you some of the solutions which you can perform immediately after getting the error “Import MBOX Greyed Out-File” issue.
If you want to view the MBOX file data, then you can go for an efficient MBOX Viewer tool, which can display your MBOX files. Kernel MBOX Viewer is a free viewer tool that can read, open and view MBOX files data. It supports more than 20 MBOX email clients including Mozilla Thunderbird email client.
To get a complete understanding about this tool, here are the the main steps involved in the working of the free Kernel MBOX Viewer tool.
Thus, with this tool, it is easy to read, open, and view the MBOX files without any MBOX email client.
‘Import MBOX Greyed Out-File’ issue restricts MBOX email client users from importing MBOX files into the Thunderbird application. Some minor manual solutions can help to combat this issue if the problem is not significant. Otherwise, trying a professional MBOX viewer tool can be the ultimate solution.