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When you have installed the new Exchange Server 2016 at you Windows Server and want to configure the Exchange account in the Outlook, then there is a useful feature called Autodiscover. The Autodiscover feature facilitates the user to only input the user ID, and password and the account gets configured automatically. The Autodiscover finds the EWS (Exchange Web Services) endpoint in the URL for the clients. The automatic configuration using the autodiscover is possible as:
But if the autodiscover is not active, then the account will not be set, and you will have to face the following error –
Your account was redirected to this website for settings. You should only allow settings from sources you know and trust.
The cause behind the error is the IIS Services is not active by default in server manager. The autodiscover feature is the sub-service of IIS Server, and it will be activated only when the IIS Server is in the activated state.
You can check some point to make sure the error is not occurring due to them:
The Autodiscover service will only work when the IIS Services is active. So, you need to start the IIS for it. Follow the below procedure –
If the account is still not configuring automatically, then the problem may be different, and you need to run other diagnostics tool to check corruption in the database. You can go for using the ESEUTIL tool to repair the database. But the ESEUTIL tool can further damage the situation by deleting the corrupted data and creating the blank spaces. That’s why you should use a trustworthy professional Exchange Server recovery tool which can remove the corruption and recover the complete data.
Kernel for Exchange Server is a special EDB to PST converter tool which scans the EDB file of any version of Exchange Server and repairs it using a suitable scan mode based on the level of corruption. It removes the corruption and retrieves the mailboxes as they were in the database. You can save the data in a useful Outlook PST file or directly migrate it to live Exchange or Office 365 cloud platform.