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Summary: This content explains how to sync G Suite contacts with Outlook 2016 using G Suite Sync for Microsoft Outlook (GSSMO). It outlines the steps for installation, configuration, and limitations of synchronization. Additionally, it suggests using Kernel G Suite Backup for a secure backup solution.

If you’re looking to integrate your G Suite contacts with the Outlook 2016 application, you’ve come to the right place. In this guide, we’ll walk you through the manual process of syncing contacts between Google Workspace (formerly G Suite) and Outlook applications, including G Suite Emails to PDF.

Enabling contact synchronization permits users to conveniently access and utilize G Suite application contacts within any Outlook version, starting from Outlook 2003 and onwards, installed on their system. Similarly, through the G Suite account, the synchronized Outlook contacts can be used from anywhere.

Let’s discover how to achieve this synchronization.

Sync G Suite Contacts with Outlook 2016 Using GSSMO or GWSMO

Google Workspace for Microsoft Outlook (formerly known as G Suite Sync for Microsoft Outlook) is a Windows-exclusive service offered by Google. This service facilitates the seamless synchronization of various data, such as emails, contacts, calendars, and more, between a user’s Google Workspace and Outlook accounts.

Regarding contact synchronization, GSSMO (now known as GWSMO) enables the synchronization of both personal and global contacts. With GSSMO, users have the capability to synchronize all their personal contact details seamlessly between Outlook and Google Workspace.

Please inform us about the procedure for synchronizing contacts between G Suite and Outlook using GSSMO.

  1. Downloading and Installing GSSMO:

    The initial step involves downloading and installing GSSMO on your system. Visit this official site and download it. Next, open the .exe and follow the instructions to complete the installation procedure.

  2. Completing Pre-requisites for Synchronization:

    Before commencing the synchronization process, it is necessary to grant access to G Suite Apps status for all users.

    1. Sign in to your account and access the Google Admin Console.
    2. Navigate to the “G Suite” section within the “Apps” menu. Within the “Contact sharing” section, activate the “Enable contact sharing” option. Make sure to check the box for “Enable G Suite Sync for Microsoft Outlook” and then proceed by clicking on the “Save” button.

    Note: To synchronize G Suite services such as Calendar, Drive, Docs, Gmail, and more, navigate to the “Apps > G Suite” section. From there, choose the “Service status” option for each service you wish to enable and set it to “ON for all users.”

  3. Utilizing GSSMO on Your System: After installation, please inform us of the steps to employ GSSMO for the synchronization process.
    1. Open the GSSMO program that you’ve installed. Enter your Google account email address, and then proceed by clicking the “Continue” option.
    2. Afterward, provide the email address and password consecutively to gain access to the browser redirect pages.
    3. Click Allow on the following page to continue.
    4. Navigate to the “Setup G Suite Sync for Microsoft Outlook” page and make sure to leave the checkboxes unchecked. Then, proceed by selecting the “Create Profile” option.
    5. Choose the Microsoft Outlook account from the “Setup confirmation” page.
    6. Please furnish the particulars and verify the synchronization procedure.
    7. After everything is arranged, select the “Close” option.
    8. Open your Microsoft Outlook application to access synchronized G Suite contacts and vice versa.
What does not Get Synchronized?

During the process of synchronizing G Suite contacts with Outlook, the following synchronization limitations exist.

  • Fails to automatically update personal distribution lists in Outlook; instead, you must establish the list as a Group within G Suite.
  • G Suite does not show Outlook categories.
  • G Suite is unable to display Contacts Notes that exceed 16KB in size.
  • Synchronization of follow-up flags for Outlook Contacts with G Suite is not supported.
  • The synchronization of Google Contacts’ directory information with Outlook does not occur.

Important: It is not recommended for users to make contact updates in G Suite while still using the Outlook application. This is because changes made to contact fields in Google Workspace may not sync correctly with Outlook; for instance, the full name could appear as either the first or last name. Furthermore, any subsequent updates made to Outlook contacts could potentially overwrite the changes made in G Suite.

To circumvent the challenges associated with synchronization and updates, we recommend permanently backing up your G Suite contacts to Microsoft Outlook. And to perform this backup, there is no better tool than Kernel G Suite Backup.

Below are a selection of its advanced capabilities and amenities.

  • Completely safeguard your G Suite/Google Workspace data without encountering any complications.
  • Microsoft Outlook installation is not required.
  • Covers all Google Apps – Gmail, Google Drive, Calendar, Contacts, Hangouts, Chats, etc.
  • Bulk mailbox backup through CSV
  • Backup to other file formats such as MSG, HTML, MHTML, DOCX, DOC, PDF, or EML
  • Advanced filters and incremental backup
  • Support to all G Suite plans and Outlook versions
  • Trial version at zero cost

Obtain a complimentary trial of this tool by downloading and installing it on your system. With it, you can securely back up your G Suite contacts as PST files and conveniently access them within Outlook.


You can achieve contact synchronization between Google Workspace and Outlook using a free utility called G Suite Sync for Microsoft Outlook (GSSMO). Nevertheless, this process can be somewhat intricate. Consequently, this blog recommends a reliable professional tool for securely backing up G Suite contacts to the Outlook platform, tailored to the user’s specific needs, including the management of G Suite Emails to PDF.

Kernel G Suite Backup