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Microsoft 365 empowers administrators with comprehensive email tracking capabilities. While preserving email message content privacy, it facilitates easy tracking of the entire email communication. This is made possible through the dedicated Message Tracking feature, which monitors sender/recipient details, message attributes, timestamps, IP addresses, and more.
The Message Tracing feature retrieves data from stored email flow logs, providing users with a comprehensive overview of sent/received emails, including purged or deleted messages. For added security, users can opt to export Office 365 mailboxes to PST to safeguard vital information.
Message Tracing in Exchange Online has been enhanced with the introduction of a new, user-friendly option within the Security & Compliance Center.
Let’s delve into the comprehensive process of the new Message Tracing in Exchange Online, exploring all the details, options, and filters available for users to trace email details within their mailbox.
Once all the filters and settings are added, click Search to start the scanning process.
Export Message Tracing Result List
To save message details in CSV format, choose the desired messages from the Message Trace search results and then click Export selected from the top drop-down list of export options. This action will save the message details in a CSV file located in the Downloads folder.
Saving Message Query
Also, you can save your message query by clicking on Save option.
It will now show a confirmation message.
So, I hope users have got some idea about the message tracing in Exchange Online. If you have other requirements such as backup Office 365 mailboxes to PST for safeguarding your data, you can try Kernel Export Office 365 to PST tool. It helps to backup Office 365 data to PST format. It backs up emails, contacts, calendars, tasks, etc. to PST files. Advanced filters and compatibility with all Office 365 plans/Outlook versions are its plus points.
Microsoft 365 offers robust features for efficient email communication and tracking, meeting business requirements. To safeguard your data, it’s advisable to utilize a reliable method such as the Office 365 Backup tool to create backups in PST format. This tool ensures data security and allows seamless use of PST files within Outlook applications.