Microsoft 365 provides total control to the Administrator to track the email flow. Microsoft maintains the email message body’s sanctity and does not check it, but whole email communication can be tracked easily. There is a dedicated feature called Message Tracking that checks sender/recipient names, message size, subject, send/receive date, time, delivery details, IP address, events information, Message-ID, etc.
The Messaging Tracing feature collects the information from the stored logs of the email flow. The user gets the complete information of the sent/received emails and the purged or deleted message.
The Message Tracing in Exchange Online has some improvements with the introduction of new, simpler Message Tracing option in the Security & Compliance Center.
We are going to learn all the details, options, and filters which an Exchange Online user can use to trace the details of emails processed in the mailbox. The complete process of the new Message Tracing in Exchange Online is given below:
Once all the filters and settings are added, click Search to start the scanning process.
Export Message Tracing Result List
To save message details to the CSV format, select those messages in Message trace search results and select Export selected from the drop-down list of Export results on the top. The message details will get saved in the CSV file in the Downloads folder.
Saving Message Query
Also, you can save your message query by clicking on Save option.
It will now show a confirmation message.
So, I hope users have got some idea about the Message Tracing feature of Office 365. If you have other requirements such as backup Office 365 mailboxes to PST for safeguarding your data, you can try Kernel Office 365 backup & Restore tool. It helps to backup Office 365 data to PST format. It backs up emails, contacts, calendars, tasks, etc. to PST files. Advanced filters and compatibility with all Office 365 plans/Outlook versions are its plus points.
Microsoft 365 gives the best features to commit email communication and track it for business needs. To ensure that your data is safe, you should take the backup using the Office 365 Backup tool and save the PST file format’s mailbox data. The tool will maintain the data’s security, and you can use the PST file in an Outlook application.