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How to resolve IMAP error – 0X800CCC0E?

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Has it been a never ending struggle for you to fix your prolonged issue with Exchange Server client regarding an error when you try to connect? The error 0x800CCC0E is probably the most common error that MS Outlook, Outlook Express or similar email client users faces while performing the email communication. This article discusses the exact error that looks as followed:

The connection to the server has failed. Account: ‘your_account’, Server:’your_SMTP_server’, Protocol: SMTP, Port: 25, Secure (SSL): NO, Socket error: 10061, Error Number: 0x800ccc0e

After getting this error, it is always good to know why the error has occurred and how it can be resolved. The error message: 0X800CCC0E pops up because of number of reasons. This article thoroughly explains the causes of the error and some guidelines to easily fix the issue.

Resolving the IMAP error -0X800CCC0E in MS Outlook

To fix the error, do the actions mentioned in the steps given below.

  1. Check the Internet Connection
  2. It’s possible that the Internet connections are not proper. So check the Internet connection and make sure that there is an active connection between the computer system and the Exchange Server.

  3. Check the settings for the Email Account in Outlook
  4. This error can occur because of incorrect Incoming, Outgoing, Username, and Password account settings. So, all the account settings must be correct. While checking the account settings, make sure that the username has the entire email address in it. The procedure to configure settings may differ in different versions of MS Outlook. So you can refer to Microsoft sites for details.

  5. Delete email messages if they look suspicious
  6. Malicious emails can create issues like blocking of messages. So it’s better to delete them from the mailbox by accessing it using the web-based program.

  7. Check the antivirus application & disable it
  8. Another reason of this error can be anti-viruses that are installed on your computer system for security proposes. Disable all the anti-viruses, firewall software, email spammers or email scanning software that are running in to your computer system. Sometimes these types of programs prevent you from connecting to your email account correctly. Therefore, disable all the programs until you start accessing your emails.

  9. Check firewall configurations
  10. Make sure that your firewall does not block Outlook.exe from accessing Internet. However, this method has some security risks associated with it. So follow this method, only with caution.

  11. Try Outlook recovery tools
  12. Additionally, you can start Outlook in safe mode and can try the Inbox Repair tool (scanpst.exe). It is sure that the after trying all these steps, you will be able to fix the error. However, if you are not able to resolve the Outlook error 0x800ccc0e by utilizing the methods as described then it is ideally recommended to try a third party Outlook Recovery software like Kernel for Outlook PST Repair. It is the best email recovery software for MS Outlook 97, 98, 2000, 2002, 2003, 2007, 2010, 2013, 2016 versions. To repair Outlook PST files with best software to repair PST databases, download the free evaluation version to evaluate and test the features and functions.

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Comments (2)

  1. Laramie October 27, 2017 at 09:37

    I am having problems with the error code 0 x 800ccc0e on my outlook 16 on this computer which is on a OS win 7

    • Oswald Foster October 30, 2017 at 10:05

      You can fix such kind of errors completely and open Outlook PST file in Outlook 2016 and it’s compatible Outlook PST repair tool for Win 97 to Win 10.

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