Read time 8 minutes
John had been using Outlook for as long as he could remember. It was his go-to application for email, and he had never had any problems with it until now. He was getting an IMAP error – 0X800CCC0E – and he didn’t know how to fix it.
It has been a never ending struggle for users like John. The error 0x800CCC0E is probably the most common error that MS Outlook, Outlook Express or similar email client users face while performing the email communication. This error can occur due to various reasons such as incorrect server settings, incorrect username or password, etc. But to your’s & John’s rescue, this article discusses the exact error that looks as followed:
The connection to the server has failed. Account: ‘your_account’, Server:’your_SMTP_server’, Protocol: SMTP, Port: 25, Secure (SSL): NO, Socket error: 10061, Error Number: 0x800ccc0e
After getting this error, it is always good to know why the error has occurred and how it can be resolved. The error message: 0X800CCC0E pops up because of number of reasons. This article thoroughly explains the causes of the error and some guidelines to easily fix the issue. Let’s talk about the cause first.
The main reason behind the error 0x800CCC0E is a disturbed Internet connection. Any configurational changes that are blocking Outlook connection can also be a reason behind this error.
Some of the most common reasons behind 0x800CCC0E are listed below:
You should know the exact culprit in order to fix the issue quickly.
To fix the error, do the actions mentioned in the steps given below.
If you are encountering IMAP error – 0X800CCC0E while trying to access your email account, then there might be some issue with the antivirus application installed on your computer. This error usually occurs when the antivirus program blocks the required ports for accessing the email account.
To resolve this issue, you need to check the settings of your antivirus program and disable it temporarily. Once the antivirus program is disabled, try accessing your email account again and see if the error still persists. If the error is resolved, then you can enable the antivirus program and add an exception for the email application in its settings.
Launching outlook in safe mode can resolve many outlook errors.
Creating a new Outlook profile and setting it as the default profile will help you in fixing many Outlook errors.
Server timeout setting can be modified by following the steps:
The IMAP error 0x800ccc0e can happen due to SMTP server settings and email configuration settings. There are 2 methods to modify the SMTP settings.
Method 1: Change the outgoing server settings
Restart Outlook and check if the error persists.
Method 2: Change server port number
Additionally, you can start Outlook in safe mode and can try the free PST repair tool (scanpst.exe). It is sure that the after trying all these steps, you will be able to fix the error. However, if you are not able to resolve the Outlook error 0x800ccc0e by utilizing the methods as described then it is ideally recommended to try a third party Outlook Recovery software like Kernel for Outlook PST Repair.
It is the best PST recovery software for MS Outlook 97, 98, 2000, 2002, 2003, 2007, 2010, 2013, 2016, 2019 versions. To repair Outlook PST files with best software to repair PST databases, download the free evaluation version to evaluate and test the features and functions. Later, you can download the licensed version to avail the software without any restrictions.
So, there you have it. We’ve walked through the methods that should help you resolve the IMAP error – 0X800CCC0E. Hopefully one of these solutions worked for you and your email is now up and running smoothly again. If not, you can try to fix some PST corruption issues with Outlook. Try our recommended tool as it is an efficient and reliable tool that repairs corrupt or damaged PST files within minutes. You can try the free trial version of the software to evaluate its performance.