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When the Exchange administrator creates a user mailbox in Exchange, the same account is created in Active Directory. When the mail flow and other permissions are applied to the mailbox, it becomes ready for sending and receiving emails. But, to access the mailbox, you need a platform that supports Exchange Server accounts.

You can use either Outlook Web App the MS Outlook application. Outlook supports Exchange Server on-premises and Online accounts, and you can easily connect the account here. It will show all the folders of the mailbox and allow you to send/receive emails there.

To configure Exchange Server into Microsoft Outlook, users must fulfill the given conditions –

  • Install Microsoft Outlook on the system in which configuration is to be performed
  • Ensure that all Exchange services are running
  • Have the email address and password information of the Exchange mailbox to be configured.

This procedure to configure Exchange user account in Microsoft Outlook is applicable for all versions above Exchange Server 2010, i.e., Exchange 2013, Exchange 2016, and Exchange 2019. Follow the steps in sequence for the configuration of the Exchange user account:

  1. Open Control Panel.
  2. Go to the Mail icon and click it.
  3. Then click the Email Accounts option under the Email Accounts section.
  4. Click the New option to add the new account in this e-mail client.
    add the new account
  5. Provide the E-mail Account login details like e-mail address, password, etc. and click Next.
    Account login details
  6. The configuration process will take some time.
    configuration process
  7. Once the connection between Exchange and Outlook is set up, click Next to continue.
    set up connection Exchange and Outlook
  8. Now choose the service (Microsoft Exchange Server or compatible service) you want to configure and then click Next.
    choose the service
  9. Now the Outlook is configured with Exchange user account. Click Finish to complete the procedure.
    configured with Exchange user account
  10. Your Exchange Server user account is successfully configured with the Outlook email client. You can set it as the default email account as per your need.
    successfully configured Outlook account

Thus, you have just configured an Exchange account in Outlook. But there can be situations when the connection fails due to some connectivity issues and improper settings. Then users can utilize the second option, Manual setup or additional server types in the Auto Account Setup dialogue box by providing server, connection, and proxy settings.

But when the Exchange database is corrupt or damaged, users will not be able to access their mailboxes in Outlook. Some users run ESEUTIL for EDB Repair, but the process requires good technical knowledge and patience to perform this method.

But what to do if Exchange EDB files are corrupt and need to be accessed urgently. Then, you require dependable, professional third-party Kernel for Exchange Server software. The tool easily recovers corrupt and inaccessible EDB data and convert EDB to PST automatically. Users can create a new PST file or save the data in the existing PST file. It maintains the data quality during the whole recovery and migration process.


MS Outlook is a popular email client from Microsoft that offers Exchange connectivity. One can configure the Exchange account in MS Outlook and use it to access Exchange mailboxes. However, if the Exchange database is corrupt, users may not be able to access the mailboxes in Outlook. In that case, EDB files need to be repaired. This can be done using Eseutil or professional tools like Kernel for Exchange Server. Here are given some method for How to repair corrupt Exchange database.

Kernel for Exchange Server
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