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Microsoft Exchange Server is the highly advanced email messaging product developed by Microsoft Corporation. Emails and other related items created by users are stored in their respective mailboxes in .EDB file on Exchange Server.
The Exchange Server gets damaged anytime due to various logical and physical reasons. When any problem occurs in Exchange Server, the most affected component of Exchange Server is Information Store. An information store is the repository of Exchange Server where public folder store is saved. When there is any problem in the information store, you may face following issues:
To get rid of these issues, you need to restore the database from offline backup. After restoring the backup when you execute Information Store Integrity utility (Isinteg), following error message appears:
Solution:
Follow the steps given below to resolve the preceding error message:
To check the consistency of pub.edb file, execute the following command:
Note: In preceding commands, replace the term Drive with drive letter where Exchange Server is installed.
Execute the following command to perform soft recovery on pub.edb file:
Note: In preceding commands, replace the term Drive with drive letter where Exchange Server is installed.
Soft recovery helps you bring the priv.edb and pub.edb in consistent state. However, after performing the soft recovery, you need to execute the step 1 to recheck the database state. If the files are found consistent then go to step 7.
Execute the following command to defragment the pub.edb file:
Execute the following command to repair pub.edb file:
On executing the preceding commands, you receive a report, which displays total number of warnings, errors, and fixes. Repeat the 8th step until there is no warning, error, or fixes.
After executing these steps, database comes back to the consistent state and information store starts successfully. However, it may also happen that executing these steps do not help you. If your problem does not resolve by executing these steps then you need to repair the priv.edb and pub.edb files using Kernel for Exchange Server. It is the best Exchange Recovery software which efficiently handles the Exchange dirty shutdown, checksum errors, with deleted mailbox recovery. The exchange repair software rebuilds the EDB database and also saves each recovered mailbox from EDB to PST file.
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