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SharePoint Online is a cloud service like OneDrive for Business, Skype for Business, Exchange Online, Delve, Microsoft Teams, Office Online, etc., available as a stand-alone subscription or a part of Microsoft 365. It is known for being the user’s go-to document management and collaboration platform.

Most organizations are now using SharePoint and making the most of its utilities like sites, site collections, lists/libraries, etc. The overall data size is quite large, with information being produced and communicated daily between several users at a workplace. In such a scenario, data deletion due to errors or accidents is pretty common. The user may often unintentionally delete any data from any site or list. However, if the deleted SharePoint data is vital to the business, it could be an adverse situation.

The situation is under control if you are still under the retention period. Yes, that’s right, SharePoint allows its users to recover deleted SharePoint data in SharePoint Online for 93 days. Even if you have deleted an entire SharePoint site, that’s recoverable. This article will guide you through the detailed procedure to recover deleted data in SharePoint Online.

Read Also: SharePoint Document Management Best Practices

How to recover deleted SharePoint files?

  • First-stage Recycle Bin- When an item is deleted from a site, it reaches the site Recycle Bin, also referred to as the First stage Recycle Bin. You can recover the deleted item from here directly without any help.
  • Second-stage Recycle Bin- When you delete an item from the site Recycle Bin, it reaches the site collection Recycle Bin (second-stage Recycle Bin) and stays here for the remainder of the total 93 days. Only the Administrator can perform the recovery from here.

Follow the given steps to recover a deleted document in SharePoint Online-

  1. Login to SharePoint Online and go to the SharePoint admin center.
  2. In the Sites category, go to Active Sites and select the site from which the item was deleted. In the URL section and click the URL.
    Login to SharePoint Online
  3. Go to Recycle Bin to check all the recently deleted documents.
    Recycle Bin
  4. Find and check the required item at the Recycle Bin and click Restore.
    check the required item and restore
  5. If you cannot find any item, go to the bottom of the page and click the option Second-stage recycle Bin.
    click the option second-stage recycle bin
  6. Here you will find the deleted items, and you can select the item and restore it.
    Note: Only the SharePoint or Global Admin can restore files from the Second-stage recycle Bin.
    select the item and restore it

If you do not find the Recycle Bin on the Admin page, then you can use the following method:

  1. Open the Site page.
  2. Select the Settings icon and click on Site Settings.
  3. If there is no Site Settings option, click Site information>>View all site settings.

  4. Under the Site Collection Administration, select Recycle Bin.
Key Point while storing data from Recycle Bin
  • Securable objects restore all the objects in them- When you restore the securable objects, then all their items will be restored along with them.
  • Container objects are not recoverable in the absence of containers- When any object is deleted from the container, and you want to restore it, then you must be aware that the container should also be there for restoration.
  • An object is recoverable without restoring the folder- If an object in a folder gets deleted, you can restore it without restoring the folder (if it is deleted) because it will be created automatically.
Restore entire deleted sites

If you have deleted the complete site and want to restore them, then you can complete the process at SharePoint Admin Center. Here is the process –

  1. Sign-in to the SharePoint Admin Center as the Administrator. If there is a message which depicts that you do not have permissions, then it means that you do not have Office 365 Administrative permissions.
  2. Go to Admin Centers and click SharePoint.
  3. At the SharePoint Admin Center, go to Sites and then Deleted sites.
  4. Select the site which is deleted and click the Restore button.

If you are not aware of the deletion of data and are unable to find the data, then there is another way to retrieve the data.


The recovery of deleted data from SharePoint Online is relatively easy, provided you are under the 93 days retention period. The deleted document, file, list, or other data is stored in the first-stage Recycle Bin. If not found there, you can check the second-stage Recycle Bin. However, it is always safe to have a backup for SharePoint data if you cannot recover the deleted data. The right SharePoint Migration tool can securely backup all your SharePoint Online data.

Kernel Migrator for SharePoint