Microsoft 365 offers many advanced features that are helpful for teamwork and collaboration. A shared mailbox is such a feature. Unlike user mailboxes, shared mailboxes can be accessed by many for email communication and don’t require a license in normal situations. Users associated with the shared mailbox will be able to access all the emails and calendar entries. That makes teamwork easier. Also, there are situations where a shared mailbox is to be converted to a user mailbox.
Microsoft 365 administrators can convert a regular mailbox to a shared mailbox so that more than one user can access it.
Here, we will discuss the conversion of the regular mailbox to a shared mailbox. Also, we will show how to convert a shared mailbox back to a regular mailbox.
NOTE: : The user mailbox you need to convert to a shared mailbox must have assigned a license (without a license, the option for conversion will not be available). After conversion, you can remove the license as you don’t need a license for a shared mailbox if it holds data up to 50 GB only. To store more than 50 GB of data, you must have a license assigned to the mailbox.
Rules remain as it is even after the mailbox is converted to a shared mailbox.
To convert a regular mailbox to a shared mailbox, follow the given simple steps:
Users must connect to the Exchange Online PowerShell first using the following procedure.
A dialogue box asking to enter Microsoft 365 account credentials will get open. Provide the global administrator credentials and click on OK.
Wait for the connection to be established.
Note: Users must be a member of the Recipient Management or Organization Management Role group to run the above command.
We will now move to see how a shared mailbox can be converted to a regular mailbox in Microsoft 365.
One can convert a shared mailbox to a regular mailbox easily by following the steps:
Note: The Exchange Online PowerShell command syntax to convert a shared user mailbox to a regular mailbox is.
Microsoft 365, the most popular cloud email server nowadays, supports both regular and shared mailboxes. We have discussed how to convert regular and shared mailboxes to the other type in Microsoft 365. Also, we have an automatic solution to backup and restore your Microsoft 365 mailboxes to Outlook PST. Kernel Office 365 Backup & Restore software allows its users to backup Microsoft 365 mailboxes (shared, archive, & regular) to Outlook PST file and restore Outlook PST data to Microsoft 365. It allows migrating specific data selectively with filters like date, item type, etc. It also moves Microsoft 365 groups. The data remains well secured and safe during the migration.