Read time 4 minutes
Occasionally, when attempting to mount a mailbox store or public folder store within Microsoft Exchange Server 2000 or 2003, you may encounter an error message displayed on your computer screen.
An event log detailing the error message that preceded it is also stored within the Application log, accessible through an event viewer. Within this Application log, you will find comprehensive information, including:
Error 0xfffffc01 starting Storage Group /DC=COM/DC=EXAMPLE/CN=CONFIGURATION/CN=SERVICES/CN=MICROSOFT EXCHANGE/CN=FIRST ORGANIZATION/CN=ADMINISTRATIVE GROUPS/CN=FIRST ADMINISTRATIVE GROUP/CN=SERVERS/CN=ServerName/CN=INFORMATIONSTORE/CN=FIRST STORAGE GROUP on the Microsoft Exchange Information Store. Storage Group – Initialization of Jet failed.
The error message mentioned above may arise for the following primary reasons:
To effectively address the presented error message and achieve a seamless mailbox store or public folder store mount in Exchange Server, it is essential to ascertain the root cause of the error.
To diagnose the issue, it’s crucial to determine whether the problem stems from your antivirus program or an incorrect file path. To ascertain if the antivirus is the culprit, temporarily disable it. Subsequently, attempt to mount the mailbox store or public folder store within your MS Exchange Server. If the mounting process completes successfully, it signifies that the antivirus was indeed the root cause. In this scenario, obtaining the latest antivirus update is imperative to prevent a recurrence of the issue in the future.
If you continue to encounter the same error message despite disabling the antivirus program, follow these steps to address the issue:
Following steps help you verifying database location for each store in each storage group:
When dealing with Exchange Server, the Exchange database file can become susceptible to damage for a variety of both identifiable and unforeseen causes. In the event that you encounter issues stemming from database corruption while operating within the Exchange Server environment, consider employing Kernel for Exchange Server. This robust Exchange Recovery software software is designed to effectively restore corrupt Exchange database files, allowing you to seamlessly resume your operations. Following the recovery process, it conveniently preserves the recuperated mailboxes as both PST and EDB files, ensuring a smooth and reliable restoration of your critical data.